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Sales Account Manager
4 weeks ago
Key Responsibilities:
Client Relationship Management:
- Build and maintain strong, long-term relationships with clients to foster loyalty.
- Act as the primary point of contact, addressing concerns and proactively identifying solutions.
Strategic Account Planning:
- Develop and execute tailored account strategies aligned with client goals.
- Assess account health regularly and identify growth opportunities.
Contract Negotiation & Management:
- Lead contract discussions, ensuring beneficial terms for both clients and the company.
- Manage contract renewals and renegotiations for long-term partnerships.
Customer Satisfaction & Support:
- Address client concerns promptly to ensure satisfaction and retention.
- Gather client feedback to enhance service delivery.
Collaboration with Internal Teams:
- Work closely with sales, marketing, and customer support teams to meet client needs.
- Provide insights to internal teams for improved customer experience.
Sales & Revenue Growth:
- Identify up-selling and cross-selling opportunities to drive revenue.
- Develop strategies to expand accounts and meet sales targets.
CRM Management & Reporting:
- Maintain accurate client records and track sales activities in CRM software.
- Generate reports on sales pipeline, performance, and account health.
Requirements:
- Bachelor's degree in Business Administration or a related field.
- 0-3 years of experience in sales, IT hardware sales or account managment.
- Strong communication and negotiation skills.
- Analytical mindset to identify customer needs and develop solutions.
- Experience in strategic account planning and deal closing.
- Proficiency in CRM software.
Benefits:
- Health insurance coverage for self, spouse, and kids.
- Retirement savings plan with employer matching contributions.
- Opportunities for professional development and career growth.
If interested, kindly share your CV at rashmitha@powerbridge.in