Junior Support Engineer
6 days ago
is seeking a motivated and enthusiastic Junior Support Technician to join our small but growing team. If you're passionate about technology, eager to learn, and possess excellent problem-solving skills, this is a fantastic opportunity to kickstart your career in the exciting world of CDN technology and cloud-based applications. You'll be supporting cutting-edge technologies like Akamai and Cloudfront, playing a vital role in ensuring our clients' smooth and efficient operations. About the Role: As a Junior Support Technician, you will provide first-line technical support to our clients, troubleshooting issues related to CDN services (Akamai, Cloudfront) and related cloud applications. You will learn from experienced professionals and gain valuable hands-on experience in a fast-paced environment. This is a great entry-level position for someone looking to build a career in cloud and network technologies. Responsibilities: Provide first-level technical support to clients via phone, email, and ticketing system. Diagnose and troubleshoot issues related to CDN services (Akamai, Cloudfront) and cloud-based applications. Escalate complex issues to senior support staff. Document support interactions and solutions in a clear and concise manner. Monitor system performance and identify potential issues. Proactively seek knowledge and stay up-to-date with the latest CDN and cloud technologies. Collaborate with other team members to resolve client issues efficiently. Contribute to the development of knowledge base articles and FAQs. Assist in the testing and deployment of new CDN configurations. Qualifications: Strong interest in technology and a desire to learn. Basic understanding of networking concepts (TCP/IP, DNS, HTTP). Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team.
Basic familiarity with cloud platforms (AWS, Azure, GCP) is a plus. Experience with CDN technologies (Akamai, Cloudfront) is a plus, but not required. Excellent written and verbal communication skills. Ability to work in a fast-paced environment. A customer-centric approach. Bonus Points: Experience with scripting languages (e.g., Python, Bash). Familiarity with ticketing systems (e.g., Zoho, Jira, Zendesk). To Apply: If you are a motivated and enthusiastic individual located in Chennai, with a passion for technology, we encourage you to apply Please submit your resume and cover letter and apply through . Lighthouselabs is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Junior Support Engineer
2 weeks ago
Chennai, Tamil Nadu, India Dynalight Full timeJunior Support Engineer - CDN & Cloud Applications – Lighthouselabs - ChennaiLighthouselabsis seeking a motivated and enthusiastic Junior Support Technician to join our small but growing team. If you're passionate about technology, eager to learn, and possess excellent problem-solving skills, this is a fantastic opportunity to kickstart your career in...
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Junior Support Engineer
6 days ago
Chennai, Tamil Nadu, India Dynalight Full timeJunior Support Engineer - CDN & Cloud Applications – Lighthouselabs - Chennai Lighthouselabsis seeking a motivated and enthusiastic Junior Support Technician to join our small but growing team. If you're passionate about technology, eager to learn, and possess excellent problem-solving skills, this is a fantastic opportunity to kickstart your career in...
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Junior Support Engineer
6 days ago
Chennai, Tamil Nadu, India Dynalight Full timeJunior Support Engineer - CDN & Cloud Applications – Lighthouselabs - ChennaiLighthouselabs is seeking a motivated and enthusiastic Junior Support Technician to join our small but growing team. If you're passionate about technology, eager to learn, and possess excellent problem-solving skills, this is a fantastic opportunity to kickstart your career in...
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