Account Management Intern

3 weeks ago

Bengaluru, Karnataka, India Signzy Full time
Role: Account Management Intern Location: Bangalore (On-site)About Signzy:Signzy is a digital trust platform that powers secure and compliant onboarding, contracting, andidentity solutions for financial institutions and enterprises.
With AI and blockchain at our core,our products make digital journeys seamless, trustworthy, and legally enforceable.We are backed by marquee investors and built by a team that is passionate about solving real-world business challenges through technology.Why This Role Matters:We're looking for a highly motivated Account Management Intern.
This role is ideal forsomeone who enjoys structured client engagement, is detail-oriented, and wants to understandhow B2 B accounts are nurtured and grown over time.You'll manage a portfolio of client accounts, ensuring smooth post-sales engagement, trackingkey success metrics, and working closely with internal teams — including sales — to identifyopportunities for deeper account growth.What You'll Do:● Serve as the primary coordinator for a defined portfolio of client accounts — ensuringconsistent communication, timely support, and client satisfaction● Track adoption, product usage, and feedback — and flag opportunities for productoptimization or intervention● Maintain account health metrics and client documentation through internal tools (CRM,spreadsheets, trackers)● Work closely with the Sales and Customer Success teams to support account planning,renewals, and expansion opportunities● Assist in identifying patterns or product needs that can lead to new use cases, upsells, orcross-functional discussions● Participate in internal reviews and collaborate on strategies to drive higher accountpenetration and engagement● Contribute to the development of success templates, FAQs, and repeatable processes forscaled engagement● Coordinate with internal stakeholders to ensure timely resolutions, updates, or escalationsWhat You'll Bring:● Pursuing or graduated from a B.
Tech, or equivalent degree● Interest in Account Management, Customer Success, or B2 B Saa S operations● Excellent communication and interpersonal skills● Ability to multitask, organize, and manage priorities independently● Familiarity with CRMs (such as Hub Spot) is a plus, but not mandatory● Analytical mindset with a basic understanding of client metrics and reporting● Prior internship experience in customer-facing or growth-related roles is an advantageWhat You'll Gain:● Practical experience managing and growing real B2 B client accounts● Exposure to both customer success operations and strategic account managementworkflows● Collaboration opportunities with sales, product, and customer support teams● Learnings around Saa S metrics, upsell/cross-sell strategies, and structured accountplanning● Mentorship and feedback from senior Customer Success and Account Managementprofessionals● Potential to convert into a full-time role based on performanceWhy Join Signzy?At Signzy, we are building the future of digital trust.
We work at the intersection of compliance,user experience, and deep tech — and every role, including internships, plays a part in shapingour client experience.We offer a collaborative and ownership-driven culture that values learning, experimentation, andcontribution.To know more, visit: www.signzy.com Signzy on

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