Quality Head- Real Estate
4 weeks ago
They have a presence in the Mumbai Metropolitan Region (MMR) and are actively operating in other locations as well.
About the Role: The role involves ensuring a robust quality management system and driving innovation within the quality department.
Responsibilities: To create & implement a customer handover process to ensure first time right.
Study all interfacing processes such as design, procurement & contracts, CRM, project execution and where required recommend & implement process changes to the respective process owners.
Update the QMS to ensure it remains current.
Analyze customer complaints & find innovative ways to address them.
Develop, Implement a project evaluation & rating system & implement it across all projects through a CFT.
Develop & train a cross functional team of auditors to perform audits for rating of projects.
Build a Strong & Diverse Quality Team at Corporate & Sites.
Be a driver for skill enhancement within the projects team.
Create & implement a process of skill enhancement based on organization needs & ensure continuous improvement of skill across the organization.
Qualifications: Civil Engineer/Post Graduate Required Skills: Construction Management Facilitating QMSQuality Management system Change Management Research & Benchmarking
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