Telecaller

3 weeks ago

Pune, Maharashtra, India Green Solution Full time
***Experience: Min.

1 year in a telecalling/customer service role (preferred)***Company Description Green Solution is dedicated to helping organizations build environmentally friendly ecosystems by offering services like water treatment, laboratory testing, and environmental services.

With over 10 years of experience globally, we cater to a wide range of industries, from pharmaceuticals to agriculture.

Our experienced team is well-versed in government regulations and aims to deliver advanced sustainable solutions.

Green Solution operates a well-organized setup with a 4000 sq.

ft.
testing lab and a team of 200+ members, serving over 500 happy customers across multiple countries.

Role Description: We are looking for an enthusiastic and self-motivated Telecaller to join our team.

The idealcandidate will be responsible for handling outbound/inbound calls, addressing customer inquiries,and providing information about our products/services.

Freshers with excellent communication skillsand basic Excel knowledge are welcome to apply.

Key Responsibilities: Make outbound calls to potential or existing customers to inform them about products or services.

Answer incoming calls and respond to customer queries in a professional manner.

Maintain records of calls and update customer information in Excel and internal databases.

Follow up on leads and ensure high levels of customer satisfaction.

Understand customer needs and provide accurate information.

Candidate Requirements: Education: Undergraduates (with a minimum of 1 year of work experience in same field)Skills: Excellent verbal communication skills Proficient in Hindi, Marathi, and English Basic knowledge and hands-on experience in Microsoft Excel Good listening and interpersonal skills Ability to work under pressure and meet targets Preferred Attributes: Positive attitude and a customer-centric approach Quick learner with a proactive mindset Willingness to work in a fast-paced environment Interested candidates can share their resumes to hr@green-solution,.in

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