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User Experience Designer

4 weeks ago

Bengaluru, Karnataka, India Amicon Hub Services Full time
About the Role We are looking for ahighly creative UX/UI Designerwho can think beyond wireframes and pixels.

Someone who can translate complex problems into beautiful, intuitive digital experiences.

You'll play a pivotal role in shaping the look and feel of our platforms, with a strong focus on Service Now/This role isdesign-fi rst, but we're seeking someone who understands development realities, especially HTML, CSS, and ideally has some exposure to Angular JS or modern front-end frameworks.

You're not expected to build everything but you should know what's possible, what's hard, and what's elegant.

Responsibilities Lead the visual and interaction design of digital products, tools, and portals — primarily within the Service Now ecosystem Manage the Service Now Portals platform, including Employee Center and other custom portals, ensuring a modern, intuitive, and efficient experience across the employee journey Partner with BU teams to support future development workon the platform, including enhancing the design system, building new modules, and refi ning existing workfl ows Play a key role in integrating AI into the portal experience, helping shape how generative AI, virtual agents, and personalized automation elevate the employee support experience Translate business needs and user requirements into intuitive and beautiful UI/UX designs Conduct UX research, usability testing, and apply insights into iterative design improvements Collaborate with developers, product managers, and stakeholders to deliver thoughtful user experiences that balance form and function Create UI kits, component libraries, design systems, and responsive layouts Deliver high-fi delity mockups, prototypes, and detailed specs to development teams Ensure accessibility and consistency across digital interfaces Occasionally work with other design teams on creative assets, internal IT branding, campaigns, and storytelling graphics Required Qualifi cations3+ years of experience in UX/UI design, digital product design, or web interface design Profi cient in tools like Figma, Adobe Creative Suite, or similar Solid understanding of HTML and CSS (you won't be coding full-time, but you should speak the language)A sharp eye for visual design, spacing, hierarchy, and storytelling Strong UX process mindset: research → ideate → prototype → test → iterate Portfolio that showcases excellent design work and UX thinking Nice-to-Have Skills Familiarity with Angular JS and front-end frameworks Experience designing on Service Now (especially portals and Employee Center Pro)Basic understanding of Service Now's widget system and CMS principles Motion design or interaction animation skills (e.g., using Lottie, SVG animation)Branding, graphic design, or creative marketing experience Tech Stack You'll Encounter Design: Figma, Illustrator, Photoshop, Adobe XD, Canva Dev & Prototyping: HTML, CSS, Angular JS, Bootstrap Why Join Us This is your chance to leave a design legacy in a company that values creative thinkers and UX maturity.

You won't just design, you'llshape the experience.

Whether it's IT support portals, internal dashboards, or creative campaigns, your fi ngerprints will be everywhere.