Servicenow Senior Tester
2 weeks ago
• Test Strategy Development: Create detailed test plans and test cases tailored to Service Now applications.
• Execution of Tests: Conduct functional, regression, integration, and performance testing.
• Defect Tracking: Identify, document, and manage defects using appropriate tracking tools.
• Collaboration: Work closely with developers and stakeholders to understand requirements and ensure thorough testing coverage.
• Root Cause Analysis: Perform root cause analysis of defects and collaborate with development teams for resolution.
• Automation: Implement automated test cases using suitable tools and frameworks.
• Quality Assurance: Ensure adherence to quality standards and best practices.
• Reporting: Provide regular updates and detailed reports on test status to stakeholders.
• Continuous Improvement: Stay informed about the latest Service Now features and enhancements.
Required Qualifications:
• Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Professional Experience: Minimum of 3 years in software testing, with a focus on Service Now applications.
• Technical Skills: o Strong understanding of testing methodologies and best practices.
o Proficiency in test automation tools and frameworks.
o Excellent analytical and problem-solving abilities.
o Strong communication and teamwork skills.
o Familiarity with Agile and Scrum methodologies is advantageous.
Preferred Qualifications:
• Service Now Certified System Administrator (CSA) or equivalent certification.
• Experience with IT Service Management (ITSM)
• Knowledge of ITIL framework and best practices.
• Familiarity with test management tools.
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