Hotel Receptionist

1 day ago

Juhu, India QTONET PRIVATE LIMITED Full time

Job Summary:

We are looking for a warm, professional, and well-presented Female Hotel Receptionist to be the first point of contact for our guests. The ideal candidate will possess excellent communication and customer service skills, ensuring a welcoming and seamless experience from check-in to check-out.

Key Responsibilities:

  • Greet guests with a friendly and professional attitude, creating a positive first impression.
  • Perform check-in and check-out procedures efficiently.
  • Manage room reservations via phone, email, and booking platforms.
  • Answer and manage incoming calls, redirecting them appropriately.
  • Provide information about hotel services, amenities, local attractions, and transport.
  • Handle guest queries, requests, and complaints promptly and professionally.
  • Maintain accurate guest records and process payments and invoices.
  • Coordinate with housekeeping, room service, and maintenance departments.
  • Maintain a clean and organized reception area.
  • Uphold all hotel policies, procedures, and security standards.

Requirements:

  • Proven experience as a receptionist, front desk representative, or similar role in hospitality.
  • Presentable appearance with excellent grooming standards.
  • Strong verbal and written communication skills in English (additional languages are a plus).
  • Proficient in MS Office and hotel management software (e.g., Opera, IDS, or equivalent).
  • Customer-focused with a positive attitude and problem-solving skills.
  • Ability to work in shifts, including weekends and holidays.
  • High school diploma or equivalent; diploma in hospitality or front office operations preferred.

Preferred Attributes:

  • Pleasant personality and welcoming demeanor.
  • Team player with strong interpersonal skills.
  • Punctual and dependable with a professional work ethic.
  • Ability to multitask and remain calm under pressure.

Work Environment:

  • Front desk area of the hotel.
  • Requires standing for extended periods.
  • Uniform and professional appearance required.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Food provided

Work Location: In person

  • Hotel Receptionist

    18 hours ago

    Juhu, Mumbai, Maharashtra, India Hotel Beach Garden Full time

    Receptionist Duties & Responsibilities: - Check guests in and out of their rooms - Take & Verify Guest Identity and other information. - Compute Guest Information and Room Billing and tariff on Software. - Manage reservations and room assignments. - Provide information about hotel facilities and services. - Address and Process guest complaints and take...

  • Hotel Receptionist

    1 week ago

    Juhu Beach, Mumbai, Maharashtra, India QTONET PRIVATE LIMITED Full time ₹ 25,000 - ₹ 35,000 per year

    Job Summary:We are looking for a warm, professional, and well-presented Female Hotel Receptionist to be the first point of contact for our guests. The ideal candidate will possess excellent communication and customer service skills, ensuring a welcoming and seamless experience from check-in to check-out.Key Responsibilities:Greet guests with a friendly and...

  • Hotel Receptionist

    3 days ago

    Juhu, Mumbai, Maharashtra, India Hotel Beach Garden Full time

    welcome and greet guests answer and direct incoming calls inform guests of hotel rates and services make and confirm reservations for guests ensure proper room allocation & register and check guests in confirm relevant guest information verify guest's payment method and imprint credit cards for authorisation issue room keys and direct guests to their...

  • Hotel Receptionist

    2 weeks ago

    Juhu, Mumbai, Maharashtra, India QTONET PRIVATE LIMITED Full time

    **Job Summary**: **Key Responsibilities**: - Greet guests with a friendly and professional attitude, creating a positive first impression. - Perform check-in and check-out procedures efficiently. - Answer and manage incoming calls, redirecting them appropriately. - Provide information about hotel services, amenities, local attractions, and transport. -...

  • Front Office Receptionist

    3 days ago

    Juhu, Mumbai, Maharashtra, India Hotel Ajanta Full time

    Front office receptionist duty and responsibility. guest services. *Welcome guests and make them feel comfortable.* Assist with reservations and check-ins.* Assign rooms and suites.* Process payments for room service, lodging, and other hotel costs. *Provide wake-up calls .*Help with guest requests and complaints .*Maintain records of guest charges....

  • Front Desk Receptionist

    1 week ago

    Juhu, Mumbai, Maharashtra, India Hotel Ajanta Full time

    We required two front office staff at Hotel Ajanta with one to two years of experience. rest all will let you know at time of interview. **Job Types**: Full-time, Permanent, Internship Contract length: 10 months Pay: ₹12,000.00 - ₹15,000.00 per month **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Front Desk Receptionist

    6 days ago

    Juhu, Mumbai, Maharashtra, India Hotel Ajanta Full time

    We required two front office staff at Hotel Ajanta with one to two years of experience. rest all will let you know at time of interview. **Job Types**: Full-time, Permanent, Internship Contract length: 10 months Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Food provided - Paid time off **Experience**: - 2-3: 1 year (preferred) Work...

  • Front Desk Receptionist

    6 days ago

    Juhu, Mumbai, Maharashtra, India Ajanta Travel Private Limited Full time

    Should receive the guests and allocate rooms to the guests, Recover the advance money as per the room rent and no of days the room is required Manage the telepnone lines of the hotel. Do the check out procedure of the guests. Prepare Daily Sales Report Prepare daily collection report all other work regarding check in and check out of the guests from...