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Outbound Calls

4 weeks ago

Mumbai, India Careernet Full time

Role & responsibilities

  • Make a high volume of outbound calls to potential or existing customers
  • Provide accurate information and support to resolve customer queries
  • Maintain detailed call records and update CRM or internal systems
  • Follow communication scripts and campaign guidelines
  • Coordinate with internal teams to ensure a seamless customer experience
  • Maintain professionalism and build positive relationships with customers

Preferred candidate profile


• Excellent Communication Skills (both verbal and written)


• Email Communication Ability to draft clear and professional emails


• Active Listening and ability to respond appropriately


• Problem-Solving attitude with a customer-centric approach


• Strong Interpersonal Skills and team collaboration


• Ability to Multitask and manage workload efficiently