
Outbound Calls
9 hours ago
Role & responsibilities
- Make a high volume of outbound calls to potential or existing customers
- Provide accurate information and support to resolve customer queries
- Maintain detailed call records and update CRM or internal systems
- Follow communication scripts and campaign guidelines
- Coordinate with internal teams to ensure a seamless customer experience
- Maintain professionalism and build positive relationships with customers
Preferred candidate profile
• Excellent Communication Skills (both verbal and written)
• Email Communication Ability to draft clear and professional emails
• Active Listening and ability to respond appropriately
• Problem-Solving attitude with a customer-centric approach
• Strong Interpersonal Skills and team collaboration
• Ability to Multitask and manage workload efficiently
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