Customer Care Manager

2 days ago


Attapur, India Vijay Sales Full time
  • Manage customer care operations, ensuring timely resolution of customer queries and issues.
  • Handle escalated cases from team members, providing guidance on query resolution and issue management.
  • Develop and implement effective strategies for handling complaints, resolving disputes, and improving overall customer satisfaction.
  • Collaborate with internal teams to resolve complex technical issues related to after-sales service, product support, and warranty claims.
  • Analyze performance metrics to identify areas for improvement in the customer care process.
  • Excel reports

Job Type: Full-time

Pay: ₹25, ₹50,000.00 per month

Work Location: In person


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