Observability Lead
2 weeks ago
We are seeking a highly skilled and experienced Observability Lead to join our team. In this role, you will be responsible for designing, implementing, and managing observability strategies across our technology stack. You will ensure our systems are monitored effectively, helping to maintain high availability, performance, and reliability of our services.
Role: Observability LeadLocation: All PSL LocationExperience: 6 to 8 YearsJob Type: FTE
What You'll Do
Assist with the Design of the RBAC Model to establish Org guidelinesAssist with the defining the tagging strategy & policyAssist with defining log indexation guidelinesCreates documentation to support the management and maintenance of the observability tools.Ensure the Observability Tool is Operationalized and industrializedCreate High-Level Dashboards (Infrastructure & Application KPIs, Observability platform Usage, Costs Consumption, Accesses, …) including with data visualization in Observability ToolOversees the Management, configuration and maintenance of the Observability PlatformProvides support to all significant production issues by gathering information from the observability platform to analyze for correlations, identifying specific performance causes.Analyzes observability tool data and usage.Communicates weekly with management verbally and via written detailed status reports regarding deployment project problems and concernsWorks with different Systems and Application Architecture teams to ensure that systems monitoring requirements are addressed early in the development process. Coordinates with project teams to ensure that monitoring of new applications is available before release for production.Analyse user’s needs and Design the platform solution to answer stakeholders requirements (Network, DataCenters, Cloud, Application Management, …)Work with Ivanti team to connect & Integrate the observability platform with or ITSM tool: Ivanti SoUnified (for INC/SR creation from alerts)App Support: Handle Incidents on the platform (log case, investigate, follow up, communicate to stakeholders)Work with FinOps to Analyse and control the licenses consumption vs allocated budgetsEnsure implementations meet security & compliance guidelinesOversee the Handling of Service Requests for :Analysis of performance dataConfiguration changesNew, change, delete accesses (in accordance with RBAC model & security requirements)Performance thresholdsDashboard creation/amendmentSetup relevant alerting for monitoring in scopeManage the Service Catalog
Expertise You'll Bring
Expertise with DataDog is required.Data Dog Certification (Fundamentals, Log Management, APM and Tracing) desireableEnglish Fluent (French a plus)IT Project Management skills (to help with the integration of the new scopes into the observability platform)Analytic skillsStrong Written and Oral CommunicationAbility to operate with autonomyExperience with another similar tool (APICA, Dynatrace, LogicMonitor, Instana, Solarwinds, etc)
Benefits
Competitive salary and benefits packageCulture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certificationsOpportunity to work with cutting-edge technologiesEmployee engagement initiatives such as project parties, flexible work hours, and Long Service awardsAnnual health check-upsInsurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Our company fosters a values-driven and people-centric work environment that enables our employees to:
Accelerate growth, both professionally and personallyImpact the world in powerful, positive ways, using the latest technologiesEnjoy collaborative innovation, with diversity and work-life wellbeing at the coreUnlock global opportunities to work and learn with the industry’s best
Let’s unleash your full potential at Persistent
“Persistent is an Equal Opportunity Employer and prohibits discri mination and harassment of any kind.”
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