
Team Leader Operations
3 weeks ago
We're Hiring – Team Leader (Operations)
Location: Sector 63, Noida
Shift: 9 AM – 6 PM | Graduate
Experience: 2+ Years in BPO Voice (Team Leader Role)
Immediate Joiner Required
Key Responsibilities:
Lead & manage team performance to meet SLAs
Monitor calls & share constructive feedback
Conduct RCA & drive process improvements
Collaborate with QA & Training teams
Prepare and present performance reports
What We're Looking For:
Strong communication & leadership skills
Proficiency in MS Excel & reporting
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Team Leader Operations
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