Customer Service Specialist

3 weeks ago

Indore, Madhya Pradesh, India House Of EM5 Full time
EM5 is hiring a Customer's Superhero (a.k.a. Chief Problem Solver)

We're not just building perfumes, we're building experiences. And sometimes, experiences come with questions like "Bhaiya, delivery kab aayega?" or "Which fragrance will make my ex regret their life choices?"

That's where YOU come in.

Location: Indore, Madhya Pradesh

Type: Full-time, On-site

Your Mission (should you choose to accept it):
  • Reply to customers without ghosting them (we leave that to their exes).
  • Solve order, delivery, and fragrance dilemmas with ninja-level calmness.
  • Be the bridge between our fragrance lab and our fragrance lovers.
  • Collect feedback like Pokémon — gotta catch 'em all.
  • Occasionally explain that "Aghori" is not a person, it's a fragrance.
Skills You'll Need:
  • Communication skills sharper than a barber's blade (English + Hindi).
  • Empathy strong enough to handle "urgent" DMs.
  • Problem-solving attitude (panic is not a strategy).
  • Experience in customer support is nice, but being unshakably patient is nicer.
  • Ability to survive in a start-up where "yesterday" is always the deadline.
Perks of Joining:
  • Be part of India's fastest-growing perfume mafia (okay, brand).
  • Young, slightly crazy, but super fun work environment.
  • Freebies (yes, you'll smell amazing without going broke).
  • Bragging rights: "I help people smell better for a living."

If you think you can handle complaints and compliments like a pro, hit that apply button.

Because at EM5, customer support isn't just about solving problems — it's about adding a dash of fragrance to someone's day.

  • Customer Service Representative

    2 weeks ago

    Indore, Madhya Pradesh, India beBeeCustomerSupport Full time ₹ 32,000

    Job Title: Customer Service SpecialistWe are seeking a talented and motivated individual to join our international support team as a customer support executive. This role offers the opportunity to work in a dynamic environment and provide excellent customer service to clients around the world.ResponsibilitiesWe require an individual with excellent...

  • Customer Engagement Specialist

    2 weeks ago

    Indore, Madhya Pradesh, India beBeeEngagement Full time ₹ 6,00,000 - ₹ 12,00,000

    Job DescriptionWe are seeking a highly motivated and dedicated Customer Engagement Specialist to join our team. As a Customer Engagement Specialist, you will be responsible for building and maintaining strong relationships with our customers, providing them with exceptional customer service, and driving business growth through effective engagement...

  • Customer Experience Specialist

    2 weeks ago

    Indore, Madhya Pradesh, India beBeeCustomerService Full time ₹ 26,000 - ₹ 36,000

    Customer Experience SpecialistWe are seeking a dedicated individual to provide exceptional customer support and enhance the overall customer experience.Addressing customer inquiries and concerns in a timely and professional mannerResolving issues efficiently and effectivelyMaintaining positive customer relationships through excellent communication skillsKey...

  • Customer Experience Specialist

    2 weeks ago

    Indore, Madhya Pradesh, India beBeeExperience Full time ₹ 15,00,000 - ₹ 28,00,000

    Job Description:As a Customer Experience Specialist, you will play a key role in creating an exceptional experience for our customers. Your primary responsibility will be to provide legendary customer service, ensuring that every customer feels valued and appreciated.Key responsibilities include greeting customers warmly, responding promptly to their needs,...

  • Customer Service Advocate

    2 weeks ago

    Indore, Madhya Pradesh, India beBeeCustomer Full time ₹ 1,50,000 - ₹ 28,00,000

    We are seeking a skilled Customer Service Representative to join our team.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively resolve customer inquiries in a professional manner.Responsibilities include handling inbound and outbound calls, providing accurate information, and resolving customer...

  • Customer Service Representative

    2 weeks ago

    Indore, Madhya Pradesh, India beBeeCommunication Full time ₹ 2,50,000 - ₹ 5,00,000

    Customer Care Support\We are seeking highly motivated and dedicated individuals to join our team as Customer Care Support.\As a Customer Care Support, you will be responsible for providing exceptional customer service through various channels. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner.\Key...

  • Customer Service Representative

    4 weeks ago

    Indore, Madhya Pradesh, India Oxale Infotech Full time

    Location: RemoteCompany: Leading Credit Repair Agency/Debt Settlement in USA and Canada. The company is committed to helping individuals manage and resolve their credit effectively. We pride ourselves on delivering exceptional customer service and personalized financial solutions to our clients.We are seeking a highly motivated and dynamic Customer Service...

  • Customer Service Executive

    13 hours ago

    Indore, Madhya Pradesh, India Sumeru Inc Full time ₹ 3,60,000 per year

    Job Title: Customer Service Representative (Back Office Process)Job Description:We're hiring for a Back Office Process role in a BPO setting If you have excellent customer service skills and enjoy working in a dynamic environment, this could be the perfect opportunity for you.Key Requirements:- 6 months of experience in customer service (BPO background...

  • Customer Service Officer

    3 weeks ago

    Indore, Madhya Pradesh, India Mango Insurance Full time

    Job DescriptionCustomer Service Officer (CSO) at Mango Insurance - IndoreMango Insurance, a rapidly expanding international insurance brokerage, is recruiting a Customer Service Officer (CSO) for our Client Servicing team in Indore. This position supports Client Executives in delivering superior post-sale service and fostering client retention.Location:...

  • Customer Specialist

    2 weeks ago

    Indore, Madhya Pradesh, India NetRTech Solutions LLP Full time

    Job descriptionCompany DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...