Customer Service Representative

2 days ago

Indore, Madhya Pradesh, India Oxale Infotech Full time
Location: Remote

Company: Leading Credit Repair Agency/Debt Settlement in USA and Canada. The company is committed to helping individuals manage and resolve their credit effectively. We pride ourselves on delivering exceptional customer service and personalized financial solutions to our clients.

We are seeking a highly motivated and dynamic Customer Service Representative to join our team. This role is integral to our customer service operations, focusing on handling incoming inquiries and providing exceptional support to our clients. You'll be responding to potential clients who have already expressed interest in our services and people who are interested in the services.

Key Responsibilities:

-Answering and making calls from potential clients, addressing their inquiries and providing detailed information about our debt settlement and consolidation services.

-Build strong relationships with clients by understanding their financial needs and recommending appropriate solutions.

-Follow up on leads generated through various channels to ensure timely and effective communication.

-Maintain accurate and detailed records of client interactions and transactions in our CRM system.

-Collaborate with the sales and customer service teams to achieve company goals and deliver outstanding service.

-Stay updated on industry trends and company offerings to effectively address client questions and concerns.

Requirements:

-Proven experience in a customer service role, preferably within the financial services industry.

-Excellent communication skills in English, both verbal and written.

-Strong interpersonal skills with the ability to build rapport with clients.

-Detail-oriented with strong organizational and time management skills.

-Proficiency in using CRM software and other relevant technology.

-Ability to work independently and as part of a team in a fast-paced environment.

-Ability to work the Pacific Standard Time Shift (GMT -8:00)

-Submitting a Police Verification in accordance with local law enforcement up on the receival of an offer letter.

This role requires handling sensitive financial matters, so the ability to stay composed and professional in challenging situations is essential.

What We Offer:

-Competitive at par with the industry base salary (20k-40k)

-Comprehensive training and ongoing support to help you succeed.

-A positive and collaborative work environment.

-Opportunities for career growth and development.

Employment Type

Full-time

  • Customer Service

    3 weeks ago

    Indore, Madhya Pradesh, India Goodvibes Placement services Full time

    Company Overview GoodVibes Placement Services a recruitment and outsourcing firm based in Indore since 2019 is renowned for its effective placement of highly qualified professionals across senior middle and junior management levels Specializing in understanding and meeting company needs GoodVibes ensures client satisfaction through exceptional service...

  • Customer Service Professional

    4 days ago

    Indore, Madhya Pradesh, India beBeeCustomer Full time

    Job OpportunityWe are seeking a highly skilled and dedicated professional to join our team as a Customer Service Representative. This role is ideal for individuals who possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences.

  • Customer Service Representative

    1 day ago

    Indore, Madhya Pradesh, India beBeeCustomerService Full time ₹ 2,00,000 - ₹ 3,00,000

    Job Title: Customer Service AssociateThe role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Make follow-up calls to customers for feedback or updates.Resolve...

  • Customer Service Representative

    4 hours ago

    Indore, Madhya Pradesh, India beBeeCustomer Full time ₹ 1,80,000 - ₹ 2,50,000

    Job Overview: We are seeking a dedicated professional to handle inbound and outbound calls, address customer queries, provide accurate information, and ensure a positive customer experience. Required Skills and Qualifications: Excellent communication and interpersonal skills Able to work in a fast-paced environment Strong problem-solving and analytical...

  • Global Customer Service Representative

    4 days ago

    Indore, Madhya Pradesh, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 60,00,000

    International Customer Support OpportunityWe are seeking driven professionals to join our international customer support team. In this role, you will be responsible for delivering exceptional customer experiences through outbound calls, resolving queries with professionalism, and promoting products and services.Key Responsibilities:You will engage with...

  • Customer Specialist

    4 weeks ago

    Indore, Madhya Pradesh, India NetRTech Solutions LLP Full time

    Job description Company Description NetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results. Role Description Customer Service Representative...

  • Customer Service Representative

    3 weeks ago

    Indore, Madhya Pradesh, India EMTA Infotech Full time

    Position Customer Support Executive Inbound Process 5 days working 9hrs Shift Rotational Shifts for Males and for Females in between 7am to 8pm Rotational off Graduation Mandatory Atleast 1 year Experience Mandatory 16 5k inhand 2000 PLI Work from office Position Customer Support Executive Inbound Process 6 days working 9hr Shift Graduate ...

  • Service Ambassador

    1 day ago

    Indore, Madhya Pradesh, India beBeeCustomerExperience Full time ₹ 6,00,000 - ₹ 8,00,000

    About the RoleWe are seeking a skilled and empathetic Customer Experience Representative to join our team.The ideal candidate will possess excellent communication skills, both written and verbal, as well as strong problem-solving abilities. This role requires someone who can provide top-notch customer service while working in a fast-paced environment.

  • Financial Services Representative

    1 day ago

    Indore, Madhya Pradesh, India beBeeCommunication Full time US$ 20,000 - US$ 40,000

    Customer Service and Debt Settlement SpecialistWe are seeking a highly motivated and dynamic customer service professional to play a pivotal role in our operations.The ideal candidate will be responsible for handling incoming inquiries, providing exceptional support to clients, and ensuring timely and effective communication. You will work closely with the...

  • Customer Service Liaison

    1 day ago

    Indore, Madhya Pradesh, India beBeeCustomerService Full time US$ 2,880 - US$ 25,920

    About the RoleSeeking a highly skilled Customer Specialist to join our team.Key Responsibilities:Provide exceptional customer service, addressing queries and resolving issues efficiently.Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.Analyze customer feedback to identify areas for improvement and implement...