![ADCI HYD 13 SEZ](https://media.trabajo.org/img/noimg.jpg)
VOD-LC Specialist, Voice Of Driver – Listening Channels, Voice Of Driver – Listening Channels
1 month ago
Key job responsibilities
Follows SOP or manager's instructions and ensures tasks are quality compliant
• You will be a primary POC supporting the execution of ad-hoc, and high visibility tasks related to identify DP pain points by sourcing insights from various listening channels
• Collate and share feedback from various channels such as Station Feedback forms, Social Media posts to relevant POCs.
• Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.
• Maintains records of day-to-day work by updating trackers or workflow tools.
• Meets predetermined and assigned productivity targets and quality standards.
• Contributes to project improvement ideas, if applicable
• Proactively raises issues/alarms to manager or stakeholders
About the team
The Voice Of Driver –Listening Channels Team works closely understanding the DP sentiment around day-to-day operations with regards to various aspects of Flex Delivery Partners across various marketplaces like US, UK, DE, ES, SG, JP, AU etc. The team is looking for a VOD-LC-Specialist at Hyderabad site to support the operations team.
We are open to hiring candidates to work out of one of the following locations:
Hyderabad, TS, IND
BASIC QUALIFICATIONS
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
- Experience with SQL
PREFERRED QUALIFICATIONS
- Good communication skills – ability to communicate with internal/external stakeholders clearly and concisely.
- Fungible to transition within work types, flexibility to work across shifts (24/7 shifts) and staggered week offs
- Demonstrate flexibility to work overtime hours as per business requirement.
-
Hyderabad, India ADCI HYD 13 SEZ Full timeThe Voice of Driver – Listening Channels Team works closely understanding the DP sentiment around day-to-day operations with regards to various aspects of Flex Delivery Partners across various marketplaces like US, UK, DE, ES, SG, JP, AU etc. The specialist should be someone passionate about supporting a fast-paced Ops environment who will enjoy the...
-
Hyderabad, India ADCI HYD 13 SEZ Full timeWe are VOD (Voice of Drivers) team which is one of the most important and integral part of Worldwide Flex DP Insights & Experience (WW DPIX) team with a vision to improve the experience of DPs and make their journey friction-less. VOD team is looking for a creative, analytical, dynamic and experienced Investigation Specialist to join us and help improve DP...
-
Hyderabad, India ADCI HYD 13 SEZ Full timeWe are VOD (Voice of Drivers) team which is one of the most important and integral part of Worldwide Flex DP Insights & Experience (WW DPIX) team with a vision to improve the experience of DPs and make their journey friction-less. VOD team is looking for a creative, analytical, dynamic and experienced Investigation Specialist to join us and help improve DP...
-
hyderabad, India ADCI HYD 13 SEZ Full timeWe are VOD (Voice of Drivers) team which is one of the most important and integral part of Worldwide Flex DP Insights & Experience (WW DPIX) team with a vision to improve the experience of DPs and make their journey friction-less. VOD team is looking for a creative, analytical, dynamic and experienced Investigation Specialist to join us and help improve DP...
-
hyderabad, India ADCI HYD 13 SEZ Full timeWe are VOD (Voice of Drivers) team which is one of the most important and integral part of Worldwide Flex DP Insights & Experience (WW DPIX) team with a vision to improve the experience of DPs and make their journey friction-less. VOD team is looking for a creative, analytical, dynamic and experienced Investigation Specialist to join us and help improve DP...
-
Hyderabad, Telangana, India ADCI HYD 13 SEZ Full timeWe are VOD (Voice of Drivers) team which is one of the most important and integral part of Worldwide Flex DP Insights & Experience (WW DPIX) team with a vision to improve the experience of DPs and make their journey friction-less. VOD team is looking for a creative, analytical, dynamic and experienced Investigation Specialist to join us and help improve DP...
-
Social Listening
2 days ago
Hyderabad, Telangana, India PepsiCo Full timeOverviewPepsiCo Global Insights created a worldwide ecosystem of shared insight, analytics, and foresight expertise led by distributed global leadership team & principles.We are designed to enable powerful,HUMAN AND CULTURAL INSIGHTSthat unlock deep and distinct consumer stories, moving us to be human-centric, culturally relevant, and FUTURE READY...The role...
-
Social Listening
2 days ago
Hyderabad, Telangana, India PepsiCo Full timeOverview PepsiCo Global Insights created a worldwide ecosystem of shared insight, analytics, and foresight expertise led by distributed global leadership team & principles. We are designed to enable powerful, HUMAN AND CULTURAL INSIGHTS that unlock deep and distinct consumer stories, moving us to be human-centric, culturally relevant, and FUTURE...
-
Driver
2 months ago
Hyderabad, India Clan fleet pvt. Ltd Full timeWe are looking for a Driver to transport clients in a comfortable, safe and timely manner. Driver responsibilities include arranging regular cleaning and maintenance services for the vehicle, planning each route based on road and traffic conditions and managing payments. Ultimately, you will help us increase customer satisfaction, making sure clients depend...
-
Senior Process Specialist, Last Mile
2 days ago
Hyderabad, Telangana, India ADCI HYD 13 SEZ Full timeWe are VOD (Voice of Drivers) team which is one of the most important and integral part of Worldwide Flex DP Insights & Experience (WW DPIX) team with a vision to improve the experience of DPs and make their journey friction-less. VOD team is looking for a creative, analytical, dynamic and experienced Sr. Process Specialist to join us and help improve DP...
-
Urgent Senior Process Specialist, Last Mile
2 days ago
Hyderabad, Telangana, India Amazon Full timeWe are VOD (Voice of Drivers) team which is one of the most important and integral part of Worldwide Flex DP Insights & Experience (WW DPIX) team with a vision to improve the experience of DPs and make their journey friction-less. VOD team is looking for a creative, analytical, dynamic and experienced Sr. Process Specialist to join us and help improve DP...
-
Senior Process Specialist, Last Mile
2 months ago
Hyderabad, India ADCI HYD 13 SEZ Full timeWe are VOD (Voice of Drivers) team which is one of the most important and integral part of Worldwide Flex DP Insights & Experience (WW DPIX) team with a vision to improve the experience of DPs and make their journey friction-less. VOD team is looking for a creative, analytical, dynamic and experienced Sr. Process Specialist to join us and help improve DP...
-
Senior Process Specialist, Last Mile
2 weeks ago
Hyderabad, India ADCI HYD 13 SEZ Full timeWe are VOD (Voice of Drivers) team which is one of the most important and integral part of Worldwide Flex DP Insights & Experience (WW DPIX) team with a vision to improve the experience of DPs and make their journey friction-less. VOD team is looking for a creative, analytical, dynamic and experienced Sr. Process Specialist to join us and help improve DP...
-
Senior Process Specialist, Last Mile
2 months ago
hyderabad, India ADCI HYD 13 SEZ Full timeWe are VOD (Voice of Drivers) team which is one of the most important and integral part of Worldwide Flex DP Insights & Experience (WW DPIX) team with a vision to improve the experience of DPs and make their journey friction-less. VOD team is looking for a creative, analytical, dynamic and experienced Sr. Process Specialist to join us and help improve DP...
-
Car Driver
2 months ago
Hyderabad, India Safari land Resorts Full timePersonal Driver required with a experience of at least 10 Years and should be sincere, punctual and a good listener and should be well versed with roads and areas. Pay: ₹11,132.43 - ₹24,279.12 per month Schedule: - Rotational shift Ability to commute/relocate: - Hyderabad, Telangana: Reliably commute or planning to relocate before starting work...
-
Social Listening
2 months ago
Hyderabad, India PepsiCo Full time**Main Purpose** In a few sentences, describe the main objective, purpose and scope of the role. PepsiCo Global Insights created a worldwide ecosystem of shared insight, analytics, and foresight expertise led by distributed global leadership team & principles. The role will be critical to increase the impact and efficiency of this Capability by...
-
Social Listening
2 days ago
Hyderabad, Telangana, India PepsiCo Full timeMain PurposeIn a few sentences, describe the main objective, purpose and scope of the role.PepsiCo Global Insights created a worldwide ecosystem of shared insight, analytics, and foresight expertise led by distributed global leadership team & principles.The role will be critical to increase the impact and efficiency of this Capability by facilitating...
-
Senior Manager
2 months ago
Hyderabad, India PepsiCo Full timeOverviewPepsiCo Global Insights created a worldwide ecosystem of shared insight, analytics, and foresight expertise led by distributed global leadership team & principles.We are designed to enable powerful,HUMAN AND CULTURAL INSIGHTSthat unlock deep and distinct consumer stories, moving us to be human-centric, culturally relevant, and FUTURE READY…The role...
-
Voice Process
2 months ago
Hyderabad, India The Projectz inc.Pvt.Ltd Full timeVoice Process Agents are responsible for answering customer calls and resolving the issues or providing information. Agents are often required to listen carefully to the caller and provide appropriate information and help. - Preferred language -Telugu - Fresher/Experience **Salary**: ₹13,000.00 - ₹16,000.57 per month **Benefits**: - Provident Fund -...
-
Senior Manager
2 months ago
Hyderabad, India PepsiCo Full timeOverview PepsiCo Global Insights created a worldwide ecosystem of shared insight, analytics, and foresight expertise led by distributed global leadership team & principles. We are designed to enable powerful, HUMAN AND CULTURAL INSIGHTS that unlock deep and distinct consumer stories, moving us to be human-centric, culturally relevant, and FUTURE...