Front Office cum Executive Assistant

1 day ago

Mumbai, India 4S Advisory Full time

Position Summary:
The Executive Assistant is responsible for overseeing the front office operations, ensuring exceptional service delivery to clients and visitors. This role involves managing the front office team, handling complex inquiries, and ensuring smooth day-to-day operations while maintaining high standards of professionalism and efficiency.

Key Responsibilities:
1. Team Management:
o Supervise and lead the front office team, including receptionists and administrative staff.
o Conduct regular training and performance evaluations for team members.
o Schedule and delegate tasks to ensure optimal coverage and efficiency.
o Work with the team to maintain and develop databases and mailing lists to ensure they are always current and up to date.
2. Customer Service:
o Act as the primary point of contact for high-level client interactions and complex inquiries.
o Resolve escalated customer complaints and issues promptly and effectively.
o Ensure the front office provides a welcoming and professional environment.
3. Operational Efficiency:
o Oversee daily front office operations, including check-in/check-out procedures, phone management, and appointment scheduling.
o Monitor and manage office supplies inventory and ensure all equipment is in working order.
o Implement and refine front office procedures to improve efficiency and service quality.
4. Administrative Support:
o Provide administrative support to senior management and other departments as required.
o Prepare reports, handle correspondence, and manage documentation related to front office activities.
o Take responsibility for the ordering of stationary and office supplies.
5. Quality Assurance:
o Maintain high standards of cleanliness and organization in the front office area.
o Ensure compliance with company policies and procedures, as well as relevant health and safety regulations.
6. Collaboration:
o Work closely with other departments to coordinate activities and address any issues affecting the front office.
o Set up and maintain the integrated electronic and paper based filing systems.
o Assist in the planning and execution of company events or special functions.
o Arranging travel and accommodation.
7. Technology Management:
o Oversee the use of front office technology systems, including phone systems, reservation software, and CRM tools.
o Troubleshoot technical issues and coordinate with IT support as needed.

Qualifications:
Education: Bachelors degree in Business Administration, Hospitality Management, or a related field preferred.
Experience: Minimum of 5 years of experience in a front office or customer service role, with at least 2 years in a supervisory or senior position.
Skills:
o Strong leadership and team management abilities.
o Excellent interpersonal and communication skills.
o High level of organizational and multitasking skills.
o Proficiency in office software and technology systems.

  • Frontdesk receptionist cum executive assistant

    2 weeks ago

    Mumbai, Maharashtra, India Genxhire Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Location: Worli, Mumbai.Role & responsibilitiesWe are seeking a highly organized, professional, and personable Front Desk Receptionist cum Executive Assistant to manage our front office operations while providing high-level executive support. The ideal candidate will have at least 2 years of experience in front desk management, reception duties, and...

  • Front Office cum Executive Assistant

    2 weeks ago

    Lower Parel, Mumbai, India 4S Advisory's Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Position Summary:The Executive Assistant is responsible for overseeing the front office operations, ensuring exceptional service delivery to clients and visitors. This role involves managing the front office team, handling complex inquiries, and ensuring smooth day-to-day operations while maintaining high standards of professionalism and efficiency.Key...

  • Front Office Executive

    2 weeks ago

    Navi Mumbai, India OSConsultancy Full time

    Smart Female with 4/7 year experience in Front Desk cum Office Administration for any reputed organization Excellent personality and fluency in spoken English Good knowledge of handling guest management and administrative support Independent correspondence Assisting to MD for his scheduling Age preferably not more than 35 year **Salary : As per the...

  • Front Desk cum Admin Executive

    4 days ago

    Mumbai, India SN Damani Full time

    Job Description Position: Front Desk cum Admin Executive Location: Prabhadevi, Mumbai Experience: Minimum 2 years Apply:[Confidential Information]|[HIDDEN TEXT]|[HIDDEN TEXT] Company Profile: SN Damani is one of Indias earliest entrants in developing Grade A industrial warehouses. Pioneering in warehouse real estate in Chennai and growing across India...

  • Front Desk cum Admin Executive

    2 weeks ago

    Mumbai, Maharashtra, India SN Damani Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Position: Front Desk cum Admin ExecutiveLocation: Prabhadevi, MumbaiExperience: Minimum 2 yearsApply: | Company Profile:SN Damani is one of India's earliest entrants in developing Grade A industrial warehouses. Pioneering in warehouse real estate in Chennai and growing across India with 3 million in warehouses. SN Damani's expertise lies in land purchase,...

  • Front Desk cum Admin Executive

    5 days ago

    Mumbai, Maharashtra, India SN Damani Full time

    Job DescriptionPosition: Front Desk cum Admin ExecutiveLocation: Prabhadevi, MumbaiExperience: Minimum 2 yearsApply:[Confidential Information]|[HIDDEN TEXT]|[HIDDEN TEXT]Company Profile:SN Damani is one of Indias earliest entrants in developing Grade A industrial warehouses. Pioneering in warehouse real estate in Chennai and growing across India with 3...

  • Front Desk cum Admin Executive

    1 day ago

    Mumbai, India SN Damani Full time

    Position: Front Desk cum Admin Executive Location: Prabhadevi, Mumbai Experience: Minimum 2 years Apply: | Company Profile: SN Damani is one of India's earliest entrants in developing Grade A industrial warehouses. Pioneering in warehouse real estate in Chennai and growing across India with 3 million in warehouses. SN Damani's expertise lies in land...

  • Receptionist Cum Admin Executive

    1 week ago

    Mumbai, Maharashtra, India 3ioNetra | Spiritual Tech Full time

    Receptionist cum Admin Executive Location: On-site | Bandra East, BKC, Mumbai Experience: 1–3 Years CTC: As per industry standards About the Role: We are looking for a friendly, organized, and proactive Receptionist cum Admin Executive to be the first point of contact for our office and to manage day-to-day administrative activities.This role requires...

  • Front Desk Executive

    1 week ago

    Kamothe, Navi Mumbai, Maharashtra, India SHUBHVASTU PROPERTY Full time

    Job Opening: Front Desk Executive cum Tele caller Location: Kamothe, Navi Mumbai Full-time | Real Estate Agency **Job Overview**: We are looking for a smart, energetic, and customer-friendly **Front Desk Executive cum Telecaller** to join our real estate agency in Kamothe. The role requires handling front desk responsibilities, client interactions, and...

  • Receptionist cum Admin Executive

    2 weeks ago

    Mumbai, Maharashtra, India 3ioNetra | Spiritual Tech Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Receptionist cum Admin ExecutiveLocation:On-site | Bandra East, BKC, MumbaiExperience:1–3 YearsCTC:As per industry standardsAbout the Role:We are looking for a friendly, organized, and proactiveReceptionist cum Admin Executiveto be the first point of contact for our office and to manage day-to-day administrative activities. This role requires excellent...