Partner Change Management

5 days ago

Bangalore, India Empower Full time

To provide change management support for projects specific to the department creating large scale enterprise-wide change. The Change Management Partner will provide day to day change management execution capabilities to various organizations across the business in support of the project sponsor and project team.

ESSENTIAL FUNCTIONS:

Plan for Change (Get Started Phase)

  • Partner with the sponsor to lead the change assessment
  • Lead the development of the creation of the change strategy
  • Identify change implications

Manage Change (Align Phase)

  • Work with project management resources to align change management plan with program/project plan
  • Lead the creation of the initial stakeholder assessment
  • Validate stakeholder analysis with business leaders
  • Continually revise and update stakeholder assessment through lifecycle of project
  • Develop sponsorship plan with change sponsor and support sponsor activities
  • Facilitate the creation of the change story with change sponsor and project team
  • Lead the development of the communication strategy for the project
  • Identify risk and resistance and provide coaching to business leaders
  • Manage Change (Develop Phase) Develop communication plan
  • Oversee execution of communication plan, including providing updates to the plan and ensuring project awareness of the communication plan.
  • Assist in developing communications as needed.
  • Develop and ensure execution of stakeholder management activities and change plan
  • Provide coaching to business leaders, sponsors and project leaders on effective change management activities
  • Partner with training lead to develop audience analysis if training is required
  • Define and help administer change readiness assessments (user readiness/user support)
  • Partner with business sponsor to develop deployment strategies
  • Identify readiness risks and identify mitigation strategies

Reinforce Change – (Transition Phase & Sustain Phase)

  • Partner with business leaders to develop reinforcement plan
  • Implement corrective actions and celebrate success

Other

  • Participate in project team meetings (daily/weekly)
  • Participate in stakeholder, steering committee and sponsor meetings.
  • Provide weekly status reports to project team
  • Present in team meetings, leadership meetings, and town halls

QUALIFICATIONS:

  • Bachelor's degree in business or related field preferred
  • 4-5 years of dedicated change management experience, with at least 10 years overall relevant industry experience
  • Financial Services industry experience preferred
  • Critical thinking skills
  • Problem solving skills
  • Strong communication skills – verbal and non-verbal
  • Presentation skills
  • Strong facilitation skills
  • Multitasking skills
  • Ability to engage at all levels of the organization – SVP to associate
  • Certifications preferred - Prosci and ADKAR

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