Empower | Partner Change Management

6 days ago

bangalore, India Empower Full time
To provide change management support for projects specific to the department creating large scale enterprise-wide change. The Change Management Partner will provide day to day change management execution capabilities to various organizations across the business in support of the project sponsor and project team.
ESSENTIAL FUNCTIONS:
Plan for Change (Get Started Phase)
Partner with the sponsor to lead the change assessment
Lead the development of the creation of the change strategy
Identify change implications
Manage Change (Align Phase)
Work with project management resources to align change management plan with program/project plan
Lead the creation of the initial stakeholder assessment
Validate stakeholder analysis with business leaders
Continually revise and update stakeholder assessment through lifecycle of project
Develop sponsorship plan with change sponsor and support sponsor activities
Facilitate the creation of the change story with change sponsor and project team
Lead the development of the communication strategy for the project
Identify risk and resistance and provide coaching to business leaders
Manage Change (Develop Phase) Develop communication plan
Oversee execution of communication plan, including providing updates to the plan and ensuring project awareness of the communication plan.
Assist in developing communications as needed.
Develop and ensure execution of stakeholder management activities and change plan
Provide coaching to business leaders, sponsors and project leaders on effective change management activities
Partner with training lead to develop audience analysis if training is required
Define and help administer change readiness assessments (user readiness/user support)
Partner with business sponsor to develop deployment strategies
Identify readiness risks and identify mitigation strategies
Reinforce Change – (Transition Phase & Sustain Phase)
Partner with business leaders to develop reinforcement plan
Implement corrective actions and celebrate success
Other
Participate in project team meetings (daily/weekly)
Participate in stakeholder, steering committee and sponsor meetings.
Provide weekly status reports to project team
Present in team meetings, leadership meetings, and town halls
QUALIFICATIONS:
Bachelor's degree in business or related field preferred
4-5 years of dedicated change management experience, with at least 10 years overall relevant industry experience
Financial Services industry experience preferred
Critical thinking skills
Problem solving skills
Strong communication skills – verbal and non-verbal
Presentation skills
Strong facilitation skills
Multitasking skills
Ability to engage at all levels of the organization – SVP to associate
Certifications preferred - Prosci and ADKAR

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