Social Insights Analyst

3 weeks ago


india Thoucentric Full time
Job Description

§  Thoucentric is a niche management consulting firm focused on helping organizations overcome business challenges, maximize growth & overall performance through effective problem solving, efficient people, process, and technology solutioning, end to end execution and management.

§  We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution.

§  We are a group of seasoned professionals having diverse industry, solution and product experience thereby making us effective business liaisons. We are 300+ consultants strong coming with strong diverse background fuelling our growth story in India and across four other global locations viz. US, UK, Singapore, and Australia.

§  Thoucentric is an ‘Ethos’ that epitomizes the essence of being a good human… living a life of purpose… being life itself We are an extension of ourselves together We breed the basic human values of trust, freedom, nimbleness, compassion, integrity, passion, persistence & conviction.


Job Summary

 

As a Social analyst, you will be responsible for analyzing unstructured data. The role requires you to have a good knowledge of text analysis, social listening tools, and methods. 

 

Key Qualifications

  • Minimum 2 years of proven experience in a Data Analytics role.
  • Experience in analyzing and classifying customer comments, identifying trends and emerging insights. Ability to translate findings into meaningful insights.
  • Exposure to listening tools such as Sprinklr, Talkwalker, Brandwatch, etc.
  • Experience in working with Excel and in producing quality and meaningful presentations through Keynote or PowerPoint. 
  • Excellent verbal, reading, written, and interpersonal skills.
  • Detail oriented, and a self starter. 
  • Ability to work effectively in a team-oriented environment.

 


Requirements

Responsibilities

  • As part of the Social Analytics team, the primary responsibility is to analyse customers comments, across various Social/Digital channels. 
  • Good understanding of our products and technology, and being able to clearly articulate insights, based on customer feedback.
  • Develop deeper knowledge of Taxonomy and appropriately classify customer posts/comments.
  • Perform qualitative & quantitive analysis on the conversations pertaining to Apple across Social/Digital channels.
  • Identifying trends and patterns from user’s feedback and activities, across different languages and geographies.
  • Evaluate owned and competitive Social/Digital channels.
  • Stay up-to-date with industry trends, emerging technologies and methods in the Social/Digital space, and proactively find opportunities for innovation and improvement. 

 


Benefits

§  Be part of the exciting Growth Story of Thoucentric

§  Work on projects that help you stay ahead of the curve. Not just exciting projects, if you are a self-starter, you will also get multiple opportunities to design, drive and contribute in the organizational and practice initiatives.

§  Constant learning curve with very approachable and intellectual group of consultants.

§  Be part of One Extended Family. We bond beyond work - sports, get-togethers, common interests etc. Work in a very enriching environment with Open Culture, Flat Organization and Excellent Peer Group.

 


Requirements
Responsibilities As part of the Social Analytics team, the primary responsibility is to analyse customers comments, across various Social/Digital channels. Good understanding of our products and technology, and being able to clearly articulate insights, based on customer feedback. Develop deeper knowledge of Taxonomy and appropriately classify customer posts/comments. Perform qualitative & quantitive analysis on the conversations pertaining to Apple across Social/Digital channels. Identifying trends and patterns from user’s feedback and activities, across different languages and geographies. Evaluate owned and competitive Social/Digital channels. Stay up-to-date with industry trends, emerging technologies and methods in the Social/Digital space, and proactively find opportunities for innovation and improvement.

  • india Comscore Full time

    Job Title: Client Insights Analyst Location: Pune, India About This Role Comscore is looking for a new Client Insights Analyst who will be responsible for completing client-driven data analysis to answer user product and data questions, and to provide useful insights to clients relating to application of data for their business use cases,...


  • india All Social Agency Full time

    Job Type – Full-Time, Permanent Location – Borivali Designation: Social Media Marketing Intern Salary: As per Industry Standards Experience: Fresher Qualification: MBA in Marketing Working days: 5 days Department: E-Commerce Job Description: Content Creation: Assist in creating engaging and relevant content for various social media platforms, including...

  • Sr Data Analyst

    7 hours ago


    india Decathlon Full time

    Mission YOUR MISSION AT DECATHLON: DECATHLON is accelerating its digital transformation with an ambitious mission of becoming THE digital sports platform that will allow customers to discover sports through many local experiences across the world. Our goal is to create an open ecosystem in order to connect numerous actors and third-party...


  • india Jio Full time

    We at Jio are hiring for Executive Social Listening- Ghansoli Navi Mumbai Ideal Requirements Work experience- 4-5 years (Minimum least 2 years in preparing social media reports) Candidate Age- 24- 27 Industries Preferred- social media Analyst, Social media Reports, Online Reputation Management Education qualification. – Graduate from BMS or BMM Job...

  • Analyst, Ad Insights

    1 month ago


    india The Knot Worldwide Full time

    Analyst, Ad Insights India Be the First to Apply WHAT WE DO MATTERS: Here at The Knot Worldwide, we believe in doing work that matters. In more than 16 countries around the world, The Knot Worldwide’s leading family of brands—including The Knot, WeddingWire, Bodas, The Bash, The Bump, and more—help people take celebration planning from...


  • india FROST-BOX-PRESS Full time

    PR Tech Global is a leader in technology, ICT and professional training services. Our global team of Consultants offer organisations with technology development, CRM, certified training and productivity solutions. We are a registered learning provider with the UK Government. Strategic Insights is a proprietary division of PR Tech Global and offers news,...


  • india Snaphunt Full time

    The Offer Work in a company with a solid track record of performance Opportunity to make a positive impact A role that offers a breadth of learning opportunities The Job You will be responsible for : Our client is looking to recruit smart, confident Technology Specialists that can independently deliver sales of our industry leading technology platforms,...


  • india CryptoMize Full time

    Responsibilities END --> Our Principles These are some of the principles that we strongly believe in, preach and actually follow as well. Commitments We clearly commit what we can do, by when can we do it and how we would do it, And then we do it. Confidentiality We are extremely paranoid about protecting the...

  • Paid Social analyst

    6 hours ago


    india Annalect India Full time

    This exciting role of a Analyst - Paid Social requires you to creatively manage digital media campaigns for our global brands. Your expertise of ad tech and knowledge of the Digital Market Cycle would make you a great fit for this position. This is a great opportunity to work closely with the Top Global brands and own large and reputed accounts. This is an...

  • Paid Social analyst

    6 hours ago


    india Annalect India Full time

    This exciting role of a Analyst - Paid Social requires you to creatively manage digital media campaigns for our global brands. Your expertise of ad tech and knowledge of the Digital Market Cycle would make you a great fit for this position. This is a great opportunity to work closely with the Top Global brands and own large and reputed accounts. This is an...


  • india Kyvos Insights Full time

    Kyvos Insights While you may be researching to gain more insight on Kyvos, I would like to share some interesting information about us: “Kyvos is a disruptive Big Data solution that delivers the fastest BI on the planet at massive scale. Our patented OLAP technology enables Fortune 500 companies to query billions of rows of data within seconds and helps...


  • india Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Social Media Analyst

    3 weeks ago


    india Artha Group Full time

    About Artha Group: Artha Group is a trailblazer in the venture capital and private equity sector, boasting an impressive ₹1,000 crores in Assets Under Management (AUM) spread across Artha Venture Fund, Artha Select Fund, and Artha Continuum Fund. Situated in the vibrant financial district of Lower Parel, Mumbai, Artha Group has earned its reputation as...


  • india Konnect Insights Full time

    Job Title: HR Specialist SaaS   Location: Mumbai, India Type: Full-Time   About Us: Konnect Insights, a leading SaaS platform, is on a mission to redefine the landscape of Customer Experience. We empower brands across 30+ countries to unlock the full potential of their online presence through cutting-edge technology and actionable insights. Konnect...

  • Social Media

    3 weeks ago


    india Thoucentric Full time

    Job Description §  Thoucentric is a niche management consulting firm focused on helping organizations overcome business challenges, maximize growth & overall performance through effective problem solving, efficient people, process, and technology solutioning, end to end execution and management.§  We help clients with Business Consulting, Program &...


  • india Angelico Insights Co. Ltd Full time

    About the company We are a geopolitical and security intelligence service firm. Our comprehensive intelligence and analysis provide a forward-looking view of global risks and threats for strategic decision-making, opportunity identification and risk mitigation. Drawing on a highly experienced, multi-lingual team, Angelico Insights supports regulated...


  • india The Knot Worldwide Full time

    Team Lead, Ad Insights India Be the First to Apply WHAT WE DO MATTERS: Here at The Knot Worldwide, we believe in doing work that matters. In more than 16 countries around the world, The Knot Worldwide’s leading family of brands—including The Knot, WeddingWire, Bodas, The Bash, The Bump, and more—help people take celebration planning from...

  • Founders Office

    2 weeks ago


    india Zeno Health Full time

    This job is for 2 locations (Mumbai and Kolkata) I am seeking a highly analytical and detail-oriented Business Analyst to join the team. The Business Analyst will analyze various aspects of social commerce to provide insights and recommendations for improving efficiency, productivity, and profitability. Responsibilities : 1. Conducting thorough data...

  • Research Analyst

    6 days ago


    India CareerXperts Consulting Full time

    We're looking for a motivated and detail-oriented Research Analyst to join our growing team. You'll play a vital role in conducting in-depth research, analyzing data, and generating valuable insights that inform strategic decision-making across the organization.Responsibilities:Conduct market research using various methodologies (surveys, interviews, focus...

  • Research Analyst

    5 days ago


    india CareerXperts Consulting Full time

    We're looking for a motivated and detail-oriented Research Analyst to join our growing team. You'll play a vital role in conducting in-depth research, analyzing data, and generating valuable insights that inform strategic decision-making across the organization. Responsibilities: Conduct market research using various methodologies (surveys, interviews,...