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Advanced Jira Administrator
4 months ago
About the Role :
We are seeking a skilled and experienced Jira Administrator to join our team and play a key role in optimizing our Jira usage to support efficient project management and team collaboration.
You will leverage your in-depth knowledge of Jira functionalities, workflows, and best practices to configure, customize, and manage our Jira instance to meet the evolving needs of our organization.
Responsibilities :
- Design, implement, and manage complex Jira workflows to automate processes and optimize project lifecycles.
- Configure and customize Jira boards, fields, screens, and user permissions to enhance user experience and project visibility.
- Create and manage custom Jira reports and dashboards to track progress, identify bottlenecks, and support data-driven decision making.
- Manage user groups, permissions, and access controls to ensure data security and compliance with internal policies.
- Implement and maintain best practices for Jira administration, including user onboarding, backup and recovery procedures, and performance optimization.
- Stay up-to-date with the latest Jira features, plugins, and integrations to identify opportunities for further improvement.
- Collaborate with project managers, developers, and other stakeholders to understand their needs and tailor Jira configurations accordingly.
- Provide ongoing support and training to users on Jira functionalities and best practices.
Candidate Qualifications :
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Minimum of 4-7 years of experience in Jira administration and configuration.
- Proven experience in designing and implementing complex Jira workflows with automation capabilities.
- In-depth knowledge of Jira Service Desk functionalities and experience managing service requests is a plus.
- Strong understanding of Jira integrations with other Atlassian tools (e.g., Confluence) and external applications is preferred.
- Experience with Jira administration tools like ScriptRunner or Jira Align (if applicable) is a plus.
Required Skills :
- Advanced Jira administration expertise
- Experience with workflow design and automation
- Proficiency in Jira reporting and dashboard creation
- Understanding of user management and access control
- Excellent communication and collaboration skills
Additional Skills (Preferred) :
- Experience with Agile methodologies and project management principles
- Familiarity with Jira scripting languages (e.g., Groovy)
- Experience with cloud-based Jira deployments
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
