
Head Operations
24 hours ago
Operations Head
Location: Head Office Indore M.P.
Company: Elses Digital System Pvt. Ltd. (OPPO)
Experience Required: Minimum 5+ years in a similar operations leadership role.
At Elses Digital System Pvt. Ltd., we believe that strong leadership is the backbone of successful operations. We are looking for a strategic, hands-on, and experienced Operations Head to lead and scale our internal functions across multiple departments including HR, Training, Finance, After-Sales Service, Sales, and Warehouse Ecommerce.
The ideal candidate is a proactive leader with a proven ability to manage cross-functional teams, streamline processes, and drive growth with accountability and innovation.
Key Objectives
- Build and implement a streamlined operational strategy to enhance productivity.
- Improve interdepartmental coordination, efficiency, and effectiveness.
- Strengthen team performance through clear KPIs and leadership mentoring.
- Identify opportunities for cost-saving, innovation, and business growth.
- Align operations with the company's vision and long-term goals.
Responsibilities
- Oversee day-to-day operations across all departments (HR, Finance, Training, Service, Sales, Warehouse, Stores and Website).
- Define and track performance metrics, ensuring operational goals are met.
- Lead recruitment, training, and development initiatives to build high-performing teams.
- Design and enforce company-wide processes, SOPs, and compliance standards.
- Monitor budgets, expenses, and resource utilization efficiently.
- Collaborate with senior leadership to execute business strategies.
- Ensure timely resolution of conflicts, employee grievances, and inter-team issues.
- Promote a positive and productive work culture across the organization.
Required Skills & Qualifications
- Minimum 5 years of experience in operations leadership or a similar role.
- Exceptional leadership, delegation, and team-building skills.
- Excellent analytical, problem-solving, and decision-making capabilities.
- Proficiency in planning, budgeting, and reporting.
- Strong communication and organizational skills.
Preferred Qualifications
- Bachelor's/Masters degree in Business Administration, Operations, or related field.
- Experience in handling Finance, compliance, audits, and performance evaluation systems.
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