Product Analyst

2 weeks ago

Delhi, Delhi, India Motadata Full time
We're Hiring: Product Analyst (Networking & IT Ops Domain)
Location: On-site | Ahmedabad, India
Experience: 3–5 Years
‍ Employment Type: Full-time
About the Role
We are looking for a Product Analyst with a keen eye for detail, a strong grasp of networking and IT operations, and a passion for turning data into actionable product insights.
You'll collaborate closely with product, engineering, QA, and customer success teams to ensure our products solve real-world problems for IT teams, while staying ahead of industry trends.
This role is also well-suited for professionals with experience in vulnerability assessment , solution engineering , or pre-sales engineering who want to transition into a product-focused role.
Key Responsibilities
Product Research & Analysis
Gather, analyze, and interpret data from product usage, support tickets, and customer feedback to identify trends, issues, and opportunities.
Research market trends, competitors, and emerging technologies in networking and IT Ops domains.
Translate findings into product recommendations, feature ideas, and business cases.
Requirements Gathering & Documentation
Work with stakeholders to understand business needs and user requirements.
Create detailed PRDs and user stories.
Ensure requirements are technically feasible and align with the product vision.
Cross-functional Collaboration
Partner with engineering to ensure smooth feature development and releases.
Work with QA to define acceptance criteria and support testing efforts.
Liaise with customer-facing teams to understand pain points and gather enhancement ideas.
Data-driven Decision Making
Develop and maintain dashboards for KPIs related to product adoption, performance, and reliability.
Perform root cause analysis for product-related incidents or performance bottlenecks.
Use analytics to validate the impact of product changes.
What We're Looking For
Bachelor's degree in Computer Science, IT, or related field.
3–5 years of experience as a Product Analyst or similar role in the IT / SaaS / Networking domain.
Strong skills in SQL, Excel, and PowerPoint.
Experience with Agile/Scrum methodology and tools like Jira, Confluence.
Bonus Points
Solid understanding of TCP/IP, network monitoring tools, ITSM processes, and incident/problem/change management workflows.
Knowledge of APIs, integrations, and automation tools.
Familiarity with cloud infrastructure (AWS, Azure, GCP).
Prior experience in a product company serving enterprise IT teams.
Exposure to vulnerability assessment practices.
Understanding of AI tools/technologies for data analysis, anomaly detection, or process automation.
Background as a Solution Engineer or Pre-sales Engineer in IT/networking products.
Why Join Us?
At our company, you'll work on cutting-edge IT Ops products used by enterprises globally.
We offer a collaborative, innovation-driven work environment, competitive compensation and benefits, and learning & development support for certifications in product, networking, cloud, or AI domains.
Apply Now
Think you're the right fit? Apply now
Learn more about us:

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