Account Manager

5 days ago


thane, India Selections HR Full time
Job Title :Account ManagerJobSummary/Objective: Theprimary purpose of this role is to build and maintain strongrelationships with clients to ensure their satisfaction loyalty andcontinued business with the company. This involves understandingclients needs and expectations providing excellent customer serviceand effectively addressing any issues or concerns that mayarise.Responsibilities/Dutiesin ClientManagement :
  • End toend coordination with all SPOCs regularly
  • Farmnew SPOCs from the existingclient
  • Accountability of work completion andtimely delivery
  • Attend vendor meetings calls& quarterly meet with SPOC s
  • Hand holdteam in providing details of businessboard
  • Prepare hiring projection & prepthe team accordingly
  • Follow up with client forfeedbacks/status and other process relatedmatters
  • Responsible for end to end process andtask related to theclient
DataManagement:
  • Tracksubmissions/deliveries on daily basis
  • Prepareand update master data on excel &ATS
  • Prepare statistical report &present it to management as and whenrequired
Revenue andTargets:
  • Achieverevenue target given monthly &quarterly
  • Formulate POA for achieving revenuetargets
  • Ensure team and individual targets aremet.
Skills &Criteria:
  • Minimum 6months of work experience
  • Proven record ofcompleting minimum 75% of the individualtarget
  • Excellent communicationsskills
  • Problemsolving
  • Capable to handlepressure
  • Multitasking

accountability,deliveries,management,revenue,communications


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