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Hubspot CRM Specialist

2 months ago


Delhi, India Digital Convergence Technologies Inc. Full time
Position:

HubSpot Operations SpecialistExp:

4+ yearsShift timings : 1.00 pm to 10.00 pm

Work from the office is a must.

We are seeking a highly motivated and detail-oriented Sales Operations Specialist with expertise inHubSpot to support our growing sales team. The ideal candidate will manage the administration ofour HubSpot CRM, improve sales processes, drive sales performance through data analysis, andensure the sales team has the tools, insights, and resources to succeed.

Primary Responsibilities:

• Problem Solving and Analytical skills.• Administer and maintain the HubSpot CRM system, ensuring data integrity, consistency, andaccuracy.• Set up and manage workflows, pipelines, dashboards, reports, and automation to streamlinesales processes.• Customize HubSpot for the sales team’s needs, including lead scoring, task automation, andintegrations.• Develop, document, and maintain sales policies, procedures, and best practices to improveefficiency.• Work cross-functionally with marketing, finance, and customer success to align goals andoptimize the end-to-end sales process.• Generate, analyze, and distribute sales reports and performance metrics using HubSpot’sreporting tools.• Track and report on key performance indicators (KPIs) such as lead conversion rates, salescycle length, and revenue forecasting.• Present insights and recommendations to senior management to drive sales strategy anddecision-making.• Ensure the integrity and cleanliness of sales data by implementing data validation rules andregular audits.• Coordinate and manage integrations between HubSpot and other sales and marketingplatforms (e.g., email marketing tools, analytics platforms).Requirements:• Bachelor’s degree in business, Marketing, Sales, or a related field.• 3+ years of experience in Sales Operations or CRM management, with a focus on HubSpot.• Strong understanding of HubSpot CRM and Sales Hub features, tools, and best practices.• Proven ability to optimize sales processes and workflows through CRM automation.• Excellent communication and interpersonal skills; ability to work cross-functionally with differentteams. Proficiency in Excel, Google Sheets, and other data analysis tools.• Proficiency in Excel, Google Sheets, and other data analysis tools• Familiarity with other sales platforms (e.g., Salesforce, Zoho CRM) and marketing tools (e.g.,HubSpot Marketing Hub) is a plus.