Implementation Specialist
2 weeks ago
NOIDA, UP INDIA
About the company :
EPAY Systems, A Vensure Employer Solutions company, we’re a 19+ years old SAAS based IT Product company in the HR domain. We provide end-to-end HR solution to 90+ thousand clients in the USA. Our client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We provide HR & a Human Capital suite of Hire to Retire services, such as Payroll services, Benefits administration, Tax services, Garnishment, Performance Management, and some interesting physical products like bio metrics and HR Information Systems (HRIS). We have more than 14 thousand employees world-wide, and we are a 30 Billion Dollar revenue company catering to more than 1.2 million worksite employees. This makes us the 2nd largest company in the world after ADP.
To know more about us, visit us at Responsibilities are as follows:
Project management responsibilities
Assist the PM in the design, development, and delivery of technology solution.
Defines requirements and project plan lifecycle deployment.
Transfer knowledge to customers through effective product education
Assist in maintaining the project plan to reflect the actual progress of the project.
Assist in managing the project to successful and timely completion Consistent status calls with the project team and client sponsors.
Account management responsibility
Create strategies for risk mitigation and contingency planning.
Escalate project delays and issues with appropriate cross-functional teams.
Provide reporting to reflect current tasks and phases.
Effective training and presentation skills Assisting clients with change management.
Ability to complete the following implementation tasks.
Work with clients to collect requirements and business needs.
Efficiently identifies and solves project issues.
Ability to complete an entire training class independently and successfully.
Deliver both “Basic” and “Administrator” level training.
Review system configuration with the client
Management of multiple projects simultaneously
Develop positive and valued relationships with key client decision-makers and influencers.
Collaborate with field operations resources on device shipment and field training delivery.
Guide clients through all phases of their implementation ensuring the client is successfully moved to production.
Qualifications
Bachelor’s degree with 3-5 years of professional experience in IT-related project management
Ability to learn, communicate and interpret products, policies, and operating procedures.
Exceptional oral and written communication skills
Proficient in MS Office Tools, including Word, Excel, Visio, Project
Strong organizational and multi-tasking skills
Ability to interact with clients in a professional manner.
Proactive, independent, self-motivated, and results-oriented
Client management experience
Strong attention to detail
Strong leadership skills
Time and Attendance experience is preferable.
Payroll or Time & Labor management experience is preferable.
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