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Sales Development Representative

2 months ago

Kochi, India Lektik Full time

Sales Development Representative (SDR) 


Job Summary:

Lektik is looking for an experienced Sales Development Representative (SDR) to join our dynamic team. The ideal candidate will have a minimum of 2 years of experience in call centers or customer care, with a strong ability to engage and communicate effectively with US-based customers. Your primary responsibility will be to initiate and develop relationships with potential customers, qualify leads, and set up appointments for the sales team. 


Key Responsibilities:

• Proactively reach out to prospects via phone, email, and other communication channels.

• Engage with potential customers to understand their needs and qualify them as leads.

• Schedule meetings and appointments for the sales team with qualified prospects.

• Maintain accurate records of all interactions in the CRM system.

• Collaborate with the sales team to ensure a smooth handoff of leads.

• Meet or exceed monthly quotas for outreach, lead qualification, and appointment setting. 


Requirements:

• Minimum 2 years of experience in a call center or customer care role, preferably interacting with US-based customers.

• Excellent communication skills with a strong command of spoken and written English.

• Ability to build rapport and establish trust quickly with customers.

• Strong organizational skills and attention to detail.

• Experience working with CRM systems and lead management tools.

• Goal-oriented with a desire to meet and exceed targets. 


Preferred Qualifications:

• Previous experience in sales development or a similar role.

• A proactive, positive attitude with the ability to work independently and as part of a team. 


Why Join Us?

• Opportunity to work with a motivated, supportive team.

• Competitive salary with performance-based incentives.

• Ongoing professional development and career growth opportunities.