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5 days ago
Role Overview As a Forward-Deployed Engineer (GenAI), you will partner directly with Palindrome’s customers in wealth management and financial services to design, prototype, and productionise GenAI-driven solutions on our agentic platform. You’ll combine deep technical capability with customer empathy — translating business problems into robust, scalable AI systems that deliver measurable results. Key Responsibilities - Collaborate with customer stakeholders to understand domain challenges, workflows, and success metrics. - Translate business requirements into data-driven and AI-based solutions using Palindrome’s agentic framework. - Prototype and deploy LLM-based agents — including prompt structures, orchestration logic, memory, and retrieval pipelines. - Lead the transition from proof-of-concept to production, ensuring reliability, scalability, and measurable ROI. - Serve as a trusted technical partner: explain GenAI concepts, define success metrics, and guide adoption. - Work with internal product and research teams to refine Palindrome’s agentic tooling and best practices. - Contribute reusable components, prompt templates, and frameworks for faster customer deployments. Qualifications - 6+ years of experience as an AI practitioner translating business requirements into production-grade data and AI solutions. - 1+ year of deep, hands-on experience building GenAI systems in production environments. - Strong proficiency in Python, with a solid GitHub portfolio showcasing MLE or GenAI projects. - Expertise in Machine Learning Engineering (MLE) — model development, deployment, monitoring, and optimisation. - Practical experience with LLMs, prompt engineering, retrieval-augmented generation (RAG), vector databases, and agentic frameworks (e.G. LangChain, LlamaIndex, DSPy, or custom orchestration). - Proven ability to break down complex business domains — ideally in financial services or wealth management into computational workflows and AI architectures. - Strong communication skills with comfort engaging directly with senior customer stakeholders. - Experience delivering AI or data-driven business impact through customer-facing or consulting roles. - Self-starter with ownership mindset; thrives in fast-moving,cross-functional teams. Why This Role Matters - You’ll be one of Palindrome’s key technical ambassadors, shaping how financial institutions adopt and scale agentic AI. - You’ll move beyond prototypes — designing, deploying, and scaling real-world GenAI systems. - You’ll work directly with founding leadership, influencing platform roadmap and product evolution. - You’ll operate in a unique role blending engineering excellence, product innovation, and customer impact.
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