Tech Ops/Sales Support

19 hours ago


Noida, India Paytm Full time

RoleTech Ops / Sales Support- CPaaS & Whatsapp business API

LocationNoida
Experience2"5 years
FunctionPre-sales, Post-sales & Technical Coordination

Key Responsibilities:
- Support sales team with technical inputs during client pitches (WhatsApp Business API, SMS, Voice, RCS, etc.)
- Coordinate with BSPs (Business Solution Providers), telcos, and partners (Meta, operators) for service enablement and approvals
- Handle onboarding processestemplate approvals, sender verification, API documentation, and integration support
- Monitor uptime, platform health, and basic incident management with product /engineering teams
- Assist in client training, UAT support, and post-sale configuration queries- operator coordination , payment, PR generation etc



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