Operations Service Specialist, AVP
14 hours ago
Description Private Bank Germany Service Operations - provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet. The department is responsible for the stability of the applications. Incident Management and Problem Management are the main processes that account for the required stability. In-depth application knowledge and understanding of the business processes that the applications support are our main assets. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Management of support activities for service operations, such as troubleshooting and solving incidents and problems / service delivery Take overall responsibility for the resolution of incidents and problems within the team & oversee the resolution of complex incidents Ensure analysts are using the correct troubleshooting methods and processes Assistance in managing relationships with involved business partners Manage escalations by collaborating with customer Service, other service operations specialists and relevant TDI functions to properly and quickly resolve escalated issues Overview of areas that need monitoring, reporting and improvement Identifying the required metrics and ensuring that they are addressed, monitored and improved where necessary Your skills and experience Experience with multiple technology stacks (microservices, DB2/Oracle database,Kubernetes, Cloud based platforms, JAVA, SQL etc) Working knowledge of standard tools (Service-Now, Confluence, JIRA, Splunk ,New relic) ITIL & GCP qualified desirable English language skills mandatory, German CEFR A1 level mandatory (higher desirable) Education Bachelor’s degree from an accredited college or university with a concentration in IT or Computer Science related discipline (equivalent diploma or technical faculty) How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
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HR Divisional Management Specialist, AVP
13 hours ago
Electronic City, India Deutsche Bank Full timeDescription The HR Divisional Management Specialist is responsible for ensuring the execution of activities from the wide range of HR governance and compliance tasks, either directly responsible for task execution or indirectly responsible via the efforts of other team members. The Specialist’s responsibilities may include all or some of the following,...
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Operations Lead, AVP
13 hours ago
Electronic City, India Deutsche Bank Full timeDescription Operations provides support for all of Deutsche Bank’s businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin...
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Service Operations Specialist
14 hours ago
Electronic City, India Deutsche Bank Full timeDescription TDI Private Bank Global Production Stability - provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet. The department is responsible for the stability of the applications. Incident Management and Problem Management are the main processes that account for the required stability. In-depth...
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Technology Service Specialist, AS
13 hours ago
Electronic City, India Deutsche Bank Full timeDescription The Technology Service Specialist acts as technical SME for Reference Data applications, maintains an end-to-end view of the application and infrastructure landscape and manages service delivery to our consumers based on agreed Service Level agreements. The specialist automates and implements technical solutions in response to business problems....
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Architect, AVP
14 hours ago
Electronic City, India Deutsche Bank Full timeDescription The Cryptography Engineering and Solutions team at Deutsche Bank, operating under the Chief Security Office (CSO), defines the bank’s cryptography strategy and provides expert guidance on all crypto-related matters, including audits and regulatory compliance. For the CertHub initiative, we are seeking an IT Security Developer to contribute to...
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KYC, AVP
13 hours ago
Electronic City, India Deutsche Bank Full timeDescription Operations provides support for all of Deutsche Bank’s businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin...
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Operations Senior Lead, AVP
14 hours ago
Electronic City, India Deutsche Bank Full timeDescription Scope of Role Directly responsible for managing the function Efficiently manages initiatives and prioritizes work load to ensure goals are met Develop and implements new processes/procedures to improve operational efficiency and reduce risk Collaborate across teams / functions / regions Key Expectations: Background Treasury or Liquidity...
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Senior Engineer- Network Deployment, AVP
14 hours ago
Electronic City, India Deutsche Bank Full timeDescription Infrastructure Core Products (ICP) - Global Network Services (GNS) is responsible for the engineering, development, and operation of DB’s Group-wide network for all areas of the Bank. GNS supports all aspects of network infrastructure in over 2500 offices in 50 countries. Under the direction of Product Lead, AVP will work as a facilitator all...
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Service Operations
13 hours ago
Electronic City, India Deutsche Bank Full timeDescription You will be operating within Corporate Bank Production domain or in Corporate Banking subdivisions, as a Production Support Engineer. In this role, you will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in...
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Technology Service Analyst, NCT
14 hours ago
Electronic City, India Deutsche Bank Full timeDescription Private Bank Germany Service Operations - provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet. The department is responsible for the stability of the applications. Incident Management and Problem Management are the main processes that account for the required stability. In-depth...
