City Manager

7 days ago

bangalore, India KYZO (Khidki Homes) Full time

About Kyzo At Kyzo, we’re reimagining how construction materials are sourced and managed. We’re going first principles building a tech-native construction marketplace from the ground up, including our own Order Management System (OMS), website, and mobile app. Our goal: Make sourcing construction materials fast, transparent, and just a click away. Kyzo is your one-stop solution for fulfilling all construction material requirements, available seamlessly via web and app. Position Overview (3-8 years of experience in scaling from scratch & 10 to 100) The City Head will oversee the end-to-end business operations in Hyderabad — driving revenue, managing p&l, key relationships, and leading the city team toward consistent growth and profitability. This role requires a strategic leader with hands-on execution ability, deep market understanding, and strong commercial acumen. Key Responsibilities 1. Leadership & Strategy ● Lead the city’s P&L ownership — ensuring achievement of revenue, profitability, and growth targets. ● Build, mentor, and inspire a high-performing team across sales, operations, and support functions. ● Drive alignment between city operations and the company’s strategic goals. ● Identify local market trends, opportunities, and competitive insights to shape future strategy. ● Represent Khidki Homes at industry forums, exhibitions, and networking events to enhance brand visibility. 2. Operational Excellence & Execution ● Oversee daily operations — ensuring on-time order fulfillment, customer satisfaction, and process compliance. ● Work closely with the finance, supply chain, and logistics teams to manage order cycles and collections. ● Implement effective inventory and demand planning practices to reduce delays and wastage. ● Review city-level dashboards and drive accountability through regular performance reviews. ● Ensure adherence to brand, quality, and service standards across all city operations. 3. Sales & Business Growth ● Develop and execute a comprehensive sales plan to achieve monthly and annual targets. ● Strengthen relationships with key dealers, channel partners, architects, and contractors. ● Expand market reach through new client acquisition and channel development. ● Negotiate commercial terms, ensure timely deal closures, and optimize sales conversion ratios. ● Collaborate with marketing to plan city-specific campaigns and activations that drive lead generation. ● Monitor sales performance metrics and provide regular insights to leadership. Required Skills & Competencies ● Leadership: Proven ability to lead cross-functional teams and deliver measurable outcomes. ● Sales Expertise: Strong background in operation. sales, channel management, or building materials/interiors industry. ● Analytical Thinking: Data-driven mindset with the ability to interpret metrics and guide strategy. ● Negotiation & Communication: Excellent interpersonal skills with a focus on relationship building. ● Operational Know-How: Understanding of supply chains, order fulfillment, and financial coordination. ● Proficiency in MS Office, CRM systems, and performance dashboards. Qualifications ● Graduate/Postgraduate from IIT/NIT/BITS/VIT/MIT ● 3+ years of experience starting things from scratch and scaling it from 0 to 1. ● Prior experience managing city or regional-level business operations is strongly preferred.

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