Program Manager

1 week ago

Kanpur, Uttar Pradesh, India Amazon Full time
Want to join the Earth's most customer centric company? Do you like to dive deep to understand problems? Are you someone who likes to challenge Status Quo? Do you strive to excel at goals assigned to you? If yes, we have opportunities for you. Global Operations - AI (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment.
The role will also require applying lean process methodologies to highlight what tasks on the ground are value-added and non-valued-added and scaling up to what can be possible at a site-level and country-level.
Key job responsibilities
Key job responsibilities
· Drive country level excellence to design and implement systems, metrics and programs that maximize compliance, productivity and continuous improvement.
· Build strong partnership with operations site leaders to identify new business initiatives and successfully integrate and deploy them to the country level network.
· Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
· Analyze and solve operational barriers with a focus on understanding root causes.
About the team
About the team
The Global Operations - AI (GO-AI) team handles exceptions remotely in the Amazon Robotic Fulfillment Centers Globally. GO-AI seeks to complement automated vision based decision-making technologies by providing remote human support for the subset of tasks which require higher cognitive ability and cannot be processed through automated decision making with high confidence. This team provides end-to-end solutions through inbuilt competencies of Operations and strong central specialized teams to deliver programs at Amazon scale.
Are you somebody that likes to use and analyze big data to drive business decisions? Do you enjoy converting data into insights that will be used to enhance customer decisions worldwide for business leaders? Do you want to be part of the data team which measures the pulse of innovative projects? If your answer is yes, join our team. GO-AI is looking for a motivated individual with strong skills and experience in building Ops excellence and process improvement mechanisms end-to-end.
Basic Qualifications
- - Drive Network level excellence to design and implement systems, metrics and programs that maximize compliance, productivity and continuous improvement.
- - Build strong partnership with operations site leaders to identify new business initiatives and successfully integrate and deploy them at Network level.
- - Analyze and solve operational barriers with a focus on understanding root causes.
- - Overall experience of 12+ years. Program or project management, Process Excellence, and Reporting role, Quality & Compliance exposure will be an added advantage
- - Driving various types of analytics to provide business insights and help operations team to achieve the business goals
- - Drive automation & digitalization project using BI Tools, RPA and analytics tools while coordinating with the Delivery team
- - Should be able to assess the effectiveness of all operational activities using methodologies like Kaizen, Lean and six sigma to generate solutions for waste reduction, correcting bottlenecks & drive continuous improvements
- - Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- - 6+ years of driving process improvements experience
- - 6+ years of Operations/ Quality experience with exposure in voice, chat, email domains (multiple locations will be an advantage)
- - Experience in working in a BPO (Business Process Outsourcing) environment in the past is added advantage
Preferred Qualifications
- - Bachelor's degree
- - Certified Green Belt/ Black-Belt in Lean & Six Sigma methodologies
- - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- - Should have extensive experience in analytics, process excellence and operations
- - Proven experience in optimizing operations processes and driving continuous improvements
- - Strong understanding of contact center metrics and KPIs (voice, non-voice both)
- - Familiarity with workforce management tools and principles
- - Should be comfortable with 24*7 working environment, this position may require domestic & overseas travel as well
- - Experience in the following functions:
- o Contact Center - Customer service
- o Seller support
- o Supply chain and Operations
- o FC (Fulfillment Center) work, Delivery stations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Program Manager

    3 weeks ago

    Kanpur, Uttar Pradesh, India Lohia Aerospace Full time

    Program Manager – Aerospace & CompositesAbout Lohia Aerospace:Lohia Aerospace is India's first multinational composites manufacturing company, specializing in high-performance composite components for the aerospace and defense industries. With a commitment to precision, innovation, and advanced manufacturing, we are looking for an experienced Program...

  • Program Manager

    2 days ago

    Kanpur, Uttar Pradesh, India Lohia Aerospace Full time

    Program Manager – Aerospace & CompositesAbout Lohia Aerospace:Lohia Aerospace is India's first multinational composites manufacturing company, specializing in high-performance composite components for the aerospace and defense industries. With a commitment to precision, innovation, and advanced manufacturing, we are looking for an experienced Program...

  • Program Manager

    1 week ago

    Kanpur, Uttar Pradesh, India Lohia Aerospace Full time

    Program Manager – Aerospace & CompositesAbout Lohia Aerospace:Lohia Aerospace isIndia's first multinational composites manufacturing company , specializing in high-performance composite components for theaerospace and defenseindustries. With a commitment toprecision, innovation, and advanced manufacturing , we are looking for an experiencedProgram...

  • Program Manager

    2 weeks ago

    Kanpur, Uttar Pradesh, India Lohia Aerospace Full time

    Program Manager – Aerospace & Composites About Lohia Aerospace: Lohia Aerospace is India's first multinational composites manufacturing company , specializing in high-performance composite components for the aerospace and defense  industries. With a commitment to precision, innovation, and advanced manufacturing , we are looking for an...

  • Program Manager

    1 week ago

    Kanpur, Uttar Pradesh, India ADCI - Uttar Pradesh Full time

    Want to join the Earth's most customer centric company? Do you like to dive deep to understand problems? Are you someone who likes to challenge Status Quo? Do you strive to excel at goals assigned to you? If yes, we have opportunities for you. Global Operations - AI (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic...

  • Technical Program Manager

    1 week ago

    Kanpur, Uttar Pradesh, India Ticketmaster Full time

    THE TEAMThe Core Data Services team is at the center of Data and Analytics initiatives leveraging data from all Live Nation Entertainment businesses. We are building a modern data platform to support enterprise data needs. Our mission, and yours too should you choose, is to empower and enable our data community of engineers, data scientists, analysts and...

  • Program Manager

    2 weeks ago

    Kanpur, Uttar Pradesh, India Ripik Full time

    About Ripik.AI:Ripik.ai is a fast-growing industrial AI SAAS start-up founded by IIT D/ BITS alumni and with extensive experience in McKinsey, IBM, Google and others. It is backed by marquee VC funds like Accel, Venture Highway and 25+ illustrious angels including 14 unicorn founders.Ripik.ai builds patented full stack software for automation of decision...

  • High-Performance Program Manager

    1 day ago

    Kanpur, Uttar Pradesh, India Lohia Aerospace Full time

    Required Skills and QualificationsExperience in program management within the aerospace and composites industry.Strong knowledge of composite materials, manufacturing processes, and structural analysis.Experience in managing high-value, technically complex programs for aerospace and defense clients.Proven ability to coordinate cross-functional teams and...

  • Program manager- MR

    2 weeks ago

    Kanpur, Uttar Pradesh, India Airtel Full time

    Key Deliverables Airtel Prepaid Stores Urban • Co-ordinate with Zonal teams and circle leadership for roll out of stores in UD Towns as per defined guidelines • Co-ordinate with circle marketing team for deployment of all branding elements in the stores • Facilitate hiring , training & engagement of Airtel friends(CREs) – o Ensure right hiring...

  • Aerospace Program Director

    5 days ago

    Kanpur, Uttar Pradesh, India Lohia Aerospace Full time

    Aerospace Program Director Job SummaryLohia Aerospace is a fast-growing multinational company at the forefront of composite technology. We are seeking an experienced Aerospace Program Director to lead and manage aerospace and defense programs from design to delivery. The ideal candidate will have strong technical expertise in composites manufacturing and...

  • Composites Program Director

    6 days ago

    Kanpur, Uttar Pradesh, India Lohia Aerospace Full time

    ResponsibilitiesManage end-to-end program execution for aerospace and defense projects, overseeing planning, scheduling, and resource allocation to meet program milestones.Work closely with engineering, production, and quality teams to ensure compliance with industry standards and customer requirements.Identify and mitigate risks related to program...

  • Composite Program Director

    1 day ago

    Kanpur, Uttar Pradesh, India Lohia Aerospace Full time

    Job DescriptionManage end-to-end program execution for aerospace and defense projects, ensuring timely and high-quality delivery.Serve as the primary liaison between internal teams and international clients, ensuring smooth communication and project alignment.Oversee planning, scheduling, and resource allocation to meet program milestones.Work closely with...

  • Engineering Program Manager

    6 days ago

    Kanpur, Uttar Pradesh, India GE Vernova Full time

    About UsAs a leading provider of advanced products and services, Grid Solutions offers a wide range of solutions for the power industry. We provide Turnkey Projects & Consulting, Electrical Balance of Plant, HV substations, and maintenance & asset management services. Currently, we have a significant backlog of projects, and we are looking for talented...

  • Composite Program Lead

    5 days ago

    Kanpur, Uttar Pradesh, India Lohia Aerospace Full time

    Job OverviewLohia Aerospace is seeking an experienced Composite Program Lead to oversee critical aerospace and defense projects. The ideal candidate will have strong technical expertise in composites manufacturing and excellent communication skills to coordinate across engineering, production, and client teams.ResponsibilitiesDevelop and implement...

  • Program Executive for Composites Manufacturing

    7 days ago

    Kanpur, Uttar Pradesh, India Lohia Aerospace Full time

    Job DescriptionLead and manage critical aerospace and defense programs from design to delivery, ensuring timely and high-quality execution.Serve as the primary liaison between internal teams and international clients, ensuring seamless communication and project alignment.

  • EHS and Sustainability Program Manager

    6 days ago

    Kanpur, Uttar Pradesh, India GE Vernova Full time

    Sustainability RoleThe Sustainability & EHS Manager will be responsible for developing and implementing GE Vernova's sustainability strategy in India, aligning with global initiatives and standards. This role requires strong leadership skills, the ability to collaborate with cross-functional teams, and a deep understanding of environmental regulations and...

  • Program Officer – Animal Health- Lucknow

    2 weeks ago

    Kanpur, Uttar Pradesh, India Jhpiego Full time

    Responsibilities Zoonotic Disease Prevention and Animal Health: Assist in the development and implementation of strategies for preventing and controlling zoonotic diseases at the animal-human interface.Collaborate with stakeholders in the animal health sector to enhance disease surveillance, reporting, and response mechanisms.Support community-level...

  • Manager - Academic Transformation

    2 days ago

    Kanpur, Uttar Pradesh, India ConveGenius Full time

    Manager - Academic Transformation will play a critical role in designing and facilitating implementation of state-level interventions to improve student learning outcomes. This individual will work closely with state education departments, particularly SCERT and assessment cells, to develop and deliver high-quality programs, teaching-learning materials,...

  • Project Manager

    5 days ago

    Kanpur, Uttar Pradesh, India Lohia Aerospace Full time

    Company OverviewLohia Aerospace is a multinational company specializing in composite components for aerospace and defense industries. Our commitment to precision, innovation, and advanced manufacturing drives us to deliver high-quality products on time.Job DescriptionWe are seeking an experienced Project Manager to lead and manage aerospace and defense...

  • End-to-End Transition Management Professional

    5 days ago

    Kanpur, Uttar Pradesh, India HCLTech Full time

    We are seeking an End-to-End Transition Management Professional to join our team at HCLTech. As a key member of our Digital Process Operations unit, you will play a critical role in helping clients achieve success through efficient business process transition.About the JobIn this position, you will be responsible for developing and articulating transition...