Technical Program Manager

1 week ago

Kanpur, Uttar Pradesh, India Ticketmaster Full time

THE TEAMThe Core Data Services team is at the center of Data and Analytics initiatives leveraging data from all Live Nation Entertainment businesses. We are building a modern data platform to support enterprise data needs. Our mission, and yours too should you choose, is to empower and enable our data community of engineers, data scientists, analysts and decision makers to create value.Our team consists of Product Management, Program Management, Platform Engineering, Data Engineering, and Operations teams. We are building a highly functional, performant, modern Data Lake while supporting our current data platforms; the focus is on maximizing functionality, creating value and content/data assets, cost optimization and usability of the data delivery and services.With stakeholders across Live Nation Entertainment's business, and with such broad ownership of critical data assets and platforms, we need highly technical program managers–you–who will own planning, unblocking, and accelerating our critical data deliveries.WHAT YOU'LL DOAnticipate bottlenecks and use great judgment and communication to make smart trade-offs (e.g., time vs. effort vs. features); effectively negotiate while being willing to readjust priorities to ensure the right customer, technology, and engineering outcomes.Roll up your sleeves and personally contribute to help teams overcome challenges and deliver on time.Work directly in data management and storage systems such as Databricks to measure, track and manage projects through timely delivery.Coordinate across multiple engineering teams and charters to deliver holistic designs.Build prototypes and proofs of concept for data migration, transformation, and reporting.Drive cross-functional programs to optimize performance, cost, and reliability of high-performance data systems.Track up and downstream dependencies for each data movement as per each project's unique architecture.Define and execute programs delivering data as a product, including writing formal documentation such as project charters or program narratives to enable large, distributed, worldwide systems while meeting stringent privacy and compliance requirements.Work with Product to manage requirements, then organize technical efforts.Work with Engineering and Data Architects to get workable timeline estimates.Take large, complex projects, break them into manageable pieces, and deliver timely results.Coordinate project intake, estimation, and prioritization.Create and maintain project and program schedules, including creating and tracking metrics when needed.Identify and regularly communicate with up and downstream stakeholders.WHAT YOU'LL NEED5+ years Program Management experience, including 3+ years working with data.Demonstrable track record of delivering complex data infrastructure, orchestrations, and reporting tools while managing multiple priorities.Strong proficiency in project management tools such as Jira, Asana, and Smartsheet.Full competency in multiple project management methodologies, including Scrum, Kanban, and Waterfall.Basic proficiency in data management and storage systems such as Databricks.Ability to write your own queries, test API endpoints, and build dashboards.Ability to understand the big picture of the project design and anticipate dependencies.Ability to regularly engage with senior stakeholders and influence across the organization without formal authority, especially when negotiating to resolve conflict smoothly to keep programs on track.Ability to innovate to deliver the originally scoped value while simplifying the initial scope assumptions within the iron triangle.

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