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Sales Team Lead

4 weeks ago

Hyderabad, India Creative Stic Llp Full time

We are seeking an experienced and motivated Sales Team Lead to manage and drive a team of counselors (callers) responsible for admissions in online upskilling courses (e.g., DevOps, Data Science, etc.). The ideal candidate will be a dynamic leader who can inspire, train, and guide the team to consistently achieve sales targets while ensuring process excellence and a positive team culture.

Key Responsibilities

  • Lead, train, and coach a team of counselors to achieve individual and team targets.
  • Drive admissions for online upskilling courses by motivating the team to convert qualified leads into enrollments.
  • Conduct Zoom sessions with interested leads to provide detailed course guidance and act as a second voice to support counselors.
  • Set clear goals, assign sales targets, and track performance of each team member through daily, weekly, and monthly reviews.
  • Conduct daily huddles to communicate priorities, targets, and performance updates.
  • Monitor productivity and ensure 100% compliance through audits of calls, emails, and sales processes.
  • Identify performance gaps, implement Performance Improvement Plans (PIPs), and coordinate training interventions with the Training Manager.
  • Motivate and engage team members to consistently meet and exceed sales expectations.
  • Provide ongoing on-the-job training (OJT) and mentorship to new team members for faster ramp-up.

Skills & Qualifications

  • Minimum 3 years of experience as a Sales Team Lead in EdTech/E-learning/Education sector.
  • Proven track record in selling upskilling courses to working professionals.
  • Strong communication, interpersonal, and convincing skills.
  • Excellent organizational and leadership abilities with a result-driven mindset.
  • Ability to analyze team performance trends and take corrective action.
  • High level of integrity and ability to build trust within the team.