Senior Assistant Vice President

1 month ago


uttar pradesh, India EXL INDIA Full time
Requirement - 12-18 years of experience in F&A ( US Freight Industry)
Key Responsibilities Include
Define account level strategies, generate meaning client insights and ensure positive client perception.
Capacity planning and staffing plans for the process based on medium term business forecast.
Negotiating and finalizing SLA’s with the Client.
Contract Negotiation.
Creating revenue and cost plans for the medium term
Establishing a review/ reporting mechanism with the Client
Developing and approving incentive plans.
Be a Champion for black belt improvement projects.
Develop case studies, show case the business and participate in business acquisition.
Review progress of attrition action plans and check effectiveness.
Provide leadership to team of managers, team leaders and agents.
Ensure compliance with internal policies and procedures, external regulations and information security standards.
Key Skills
Excellent Client facing skills.
Strong F&A domain expertise
US Freight industry exposure
Capability to prepare and conduct business reviews.
Excellent
leadership, people management and communication skills.
Business perspective and a capability to drive improvement based on benchmarks.
Capability to prepare budgets, review MIS.
Good cross-functional appreciation and capability to team with relevant others to drive business objectives.

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