Service Delivery Analyst

Service Delivery Coordinator_ Role Summary: The Service Delivery team is composed of skilled individuals responsible for a range of disciplines. These include Customer/Vendor Communication, coordination of work activities, service delivery and follow-up of delivery progress. Customer/vendor Communication with efficient and timely coordination of activities...

Required Skills Technology | Network Administration | Configuration of Network Components Technology | Network Administration | SDLAN, Deploying and Managing of Process | Business Analyst Activities | Preparing Use Cases Technology | BI Tools / Systems, Development | SQL Server Reporting Services (SSRS) | Drill-down Reports and Bar Charts Behavioral |...

About us: Birlasoft appears is a prominent player in the IT industry, emphasizing domain expertise, enterprise solutions, and digital technologies. As part of the CK Birla Group, we boast a substantial professional team committed to upholding the group's legacy. The company places importance on values like Diversity, Equity, and Inclusion (DEI) and Corporate...

About us: Birlasoft appears is a prominent player in the IT industry, emphasizing domain expertise, enterprise solutions, and digital technologies. As part of the CK Birla Group, we boast a substantial professional team committed to upholding the group's legacy. The company places importance on values like Diversity, Equity, and Inclusion (DEI) and Corporate...

Duties and Responsibilities:Responsible for all deliveries assigned to him/her.• Manage third party resources ensuing that the customer’s orders are delivered on time and to the specified quantity and technical requirements.• Communicate regularly with internal stakeholders to ensure accurate understanding of delivery process is available and being...

Duties and Responsibilities:Responsible for all deliveries assigned to him/her.• Manage third party resources ensuing that the customer’s orders are delivered on time and to the specified quantity and technical requirements.• Communicate regularly with internal stakeholders to ensure accurate understanding of delivery process is available and being...

Duties and Responsibilities: Responsible for all deliveries assigned to him/her. • Manage third party resources ensuing that the customer’s orders are delivered on time and to the specified quantity and technical requirements. • Communicate regularly with internal stakeholders to ensure accurate understanding of delivery process is available and being...

Job Title: Service Desk AnalystLocation: Pune/Kolkata/Hyderabad/Coimbatore/BangaloreMode of interview: Virtual/Walk-InShift: rotational 24x7Description:The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCRThe...

Job Title: Service Desk AnalystLocation: Pune/Kolkata/Hyderabad/Coimbatore/BangaloreMode of interview: Virtual/Walk-InShift: rotational 24x7Description:The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCRThe...

Description The “Global Real Estate” (GRE) division manages all services related to buildings, workplaces and logistical services within the Deutsche Bank Group. This includes the search for new locations, the negotiation and management of rental agreements, the planning and implementation of construction projects and moves, as well as building...

Description The “Global Real Estate” (GRE) division manages all services related to buildings, workplaces and logistical services within the Deutsche Bank Group. This includes the search for new locations, the negotiation and management of rental agreements, the planning and implementation of construction projects and moves, as well as...

Responsibilities Job Description:Cognos Developer The Cognos Developer is responsible for the design, development and deployment of multi-dimensional reports using the Cognos Business Intelligence solution. Job Responsibilities:•Create, enhance and maintain Framework Manager models to support business requirements•Work with business users to design...

ResponsibilitiesJob Description:Cognos Developer The Cognos Developer is responsible for the design, development and deployment of multi-dimensional reports using the Cognos Business Intelligence solution. Job Responsibilities:•Create, enhance and maintain Framework Manager models to support business requirements•Work with business users to design and...

Job ID/Reference CodePROGEN-EXTERNAL-173999Work Experience 5-10 YearsJob TitleTechnology Analyst - IT Services Responsibilities •Good at protocols and troubleshooting- SIP, WebRTC & others•Knowledge of Voice recording platforms – Verint, NICE•Knowledge of cloud based voice platforms Technical and Professional Requirements: •Good communication...

Job ID/Reference CodePROGEN-EXTERNAL-173999Work Experience 5-10 YearsJob TitleTechnology Analyst - IT Services Responsibilities •Good at protocols and troubleshooting- SIP, WebRTC & others•Knowledge of Voice recording platforms – Verint, NICE•Knowledge of cloud based voice platforms Technical and Professional Requirements: •Good communication &...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

About the RoleThe Workday Technical Support team is looking for an experienced support analyst who is excited about SaaS and helping customers solve complex problems. This is a customer facing role that works closely with our product development and support analyst teams to help customers find workarounds and solutions to product issues. The support analyst...

Employment Type Permanent Closing Date 16 Feb 2023 11:59pm Job Title Service Delivery-Specialist-1 Job Summary As a Service Delivery Specialist, you demonstrate strong commitment and drive in ensuring effective service delivery to customers. Your role is pivotal to the retention and growth of customers in a defined segment as you prioritise...

About us (Ensono) Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and...