Lead Operations Specialist

2 weeks ago

bangalore, India Chargebee Full time
Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.
Chargebee counts businesses like Freshworks, Calendly, and Study.com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.
We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US.
We are seeking an experienced and detail-oriented Operations Specialist to join our Revenue Operations teams partnering with Professional Services and Implementation. The Operations Specialist will play a crucial role in supporting the operational aspects of our implementation projects, ensuring smooth project execution and delivery.
Roles and responsibilities:
Generate and analyze reports related to Professional Services and Implementation projects, providing insights and recommendations for improvement.
Prepare and compile data and reports for Quarterly Operational Reviews and Board meetings, highlighting key metrics and performance indicators.
Oversee and manage workflows in Freshservice, Rocketlane, Salesforce, JIRA, Monday.com, and Freshdesk, ensuring smooth and efficient operations.
Manage and administer project management tools to ensure workflows, integrations and automation are configured and maintained
Administer access to various tools used by the team, ensuring appropriate access levels are maintained.
Collaborate with internal teams, including Sales, Product Development, and Customer Success, to ensure alignment and coordination across departments.
Coordinate internal and external audits, ensuring compliance with regulatory requirements and internal policies.
Collaborate with the hiring team to support recruitment efforts, including reporting on the current state of open requisitions and assisting with candidate onboarding.
Assist in performance management processes, including goal setting, performance evaluations, and performance improvement plans.
Manage and audit operational processes to ensure adherence to standards and best practices, driving continuous improvement initiatives.
Assist in the training and onboarding of new team members, providing guidance on operational processes and best practices.
Required skills:
Hands-on experience in revenue operations and project management, preferably in a professional services or implementation environment
Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Proficiency in MS office applications
Proficiency in project management tools and CRM (Freshsales/Salesforce) for administration and workflow management
Good knowledge of Zapier & Workato tools
Analytical mindset with the ability to identify trends, patterns, and areas for improvement.
Attention to detail and accuracy in data analysis and reporting.
Hands on experience working with SQL for data querying & Tableau for data visualization and analysis.
Experience working in a fast-paced and dynamic environment, with the ability to adapt to change quickly.

  • Lead Operations Specialist

    2 weeks ago

    bangalore, India Chargebee Full time

    Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale. Chargebee counts businesses like...

  • Lead Operations Specialist

    2 weeks ago

    Bangalore Urban, India Chargebee Full time

    Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.Chargebee counts businesses like...

  • Specialist / Sr. Specialist-Safety Operations

    2 weeks ago

    bangalore, India moveinsync Full time

    Summary A Specialist/Sr. Specialist, will act as a liaison, and resolve any Safety concerns that employees availing the commute facility might face, with accuracy and efficiency in our Centralised Safety Centre. The best Specialist/Sr. Specialists are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. You are...

  • YouTube Operations Specialist

    3 weeks ago

    bangalore, India Unacademy Full time

    Position Title: YouTube Operations SpecialistLocation: Bengaluru, KarnatakaEmployment Type: Full-TimeOverview:We are seeking a highly organized and detail-oriented individual to join our team as a YouTube Operations Specialist. In this role, you will be responsible for managing the day-to-day operations of our YouTube channel(s), ensuring content is...

  • Operations Excellence Specialist

    2 days ago

    bangalore, India Quess Full time

    About Us “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...

  • Team Lead

    1 month ago

    Bangalore, India Allstate Insurance Company Full time

    Property Estimate Team Lead: Job Description   Job Summary: This job involved leading a team of estimating and pre-fill claims specialists / Property claims processing specialists responsible for property damage assessments from defined peril types / payments and adjuster task support. The teams evaluate the extent of the damage basis images and...

  • Treasury Operations Specialist.

    2 weeks ago

    bangalore, India Millennium Management Full time

    Treasury Operations Specialist The OTC Margin and Operations Specialist is responsible for reconciling over the counter (OTC) trades and positions, agreeing ISDA, SIMM and REPO margin calls and processing cash settlements on OTC transactions. Key Responsibilities: Review and agree to ISDA, SIMM and REPO margin calls and resolve any issues or...

  • Operations Specialist

    1 month ago

    bangalore, India Millennium Management Full time

    Operations Specialist (Geneva) Role & responsibilities - Overall experience between 6-9 Years. Looking for a detail oriented SS&C Geneva Specialist. Good knowledge and understanding of reconciliations processing (related to cash, position, trade, and PNL ) across all instruments types ( forex, equity, options, OTC derivatives, swaps,...

  • HR Operations Specialist

    5 days ago

    bangalore, India Livspace Full time

    Job Description As an HR Operations Specialist, you will be responsible for the end-to-end HR Operations activities for the organization.  This will include projects that will require one-time execution and stakeholder management. Administering new employee on-boarding, off-boarding and orientation. Providing HR policy guidance & interpretation...

  • Lead Generation Specialist

    1 month ago

    bangalore, India Juego Studios Full time

    Outbound Lead Generation Specialist Location: JP Nagar Bangalore Job Overview: Juego Studio is seeking an experienced and motivated Outbound Lead Generation Specialist to enhance our marketing team's capabilities through cold calling and emails. We are targeting candidates with 2-5 years of relevant experience for a role that is central to our expansion...

  • Lead Generation Specialist

    1 month ago

    bangalore, India Juego Studios Full time

    Outbound Lead Generation Specialist Location: JP Nagar Bangalore Job Overview: Juego Studio is seeking an experienced and motivated Outbound Lead Generation Specialist to enhance our marketing team's capabilities through cold calling and emails. We are targeting candidates with 2-5 years of relevant experience for a role that is central to our expansion...

  • Sales Operations Specialist

    1 week ago

    bangalore, India Aryaka Full time

    Description Sales Operations Specialist JD Bird’s eye view of your role – The Sales Operations Specialist II works closely with the Sales team and Sales management, as well as key stakeholders Finance, Legal, and IT. The primary responsibility of this position is ensuring we are processing new orders and ensuring order revenue is...

  • Sales Operation Specialist

    1 month ago

    bangalore, India JFrog Full time

    Sales Operation Specialist Bangalore, India | Sales Share position At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can...

  • Order Operations Specialist

    1 week ago

    bangalore, India Waters Corporation Full time

    Overview Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for an Order Operations Specialist to support Instrument Centre of Excellence (COE) team. This position's primary responsibility is to manage all orders to cash processes covering Waters business for instruments. The role will...

  • Operational Specialist

    8 hours ago

    bangalore, India TrueCakes Full time

    We are looking for an experienced and dynamic Operational Lead with at least 3-4 years of experience in the food and beverage industry to oversee and enhance the efficiency of our operations. The ideal candidate will be responsible for improving overall operational execution and ensuring that our team adheres to established guidelines. This role is crucial...

  • Operational Specialist

    24 hours ago

    bangalore, India TrueCakes Full time

    We are looking for an experienced and dynamic Operational Lead with at least 3-4 years of experience in the food and beverage industry to oversee and enhance the efficiency of our operations. The ideal candidate will be responsible for improving overall operational execution and ensuring that our team adheres to established guidelines. This role is crucial...

  • Lead Customer Experience Specialist

    1 week ago

    bangalore, India Karat Full time

    What you will do As Lead Customer Experience Specialist, you will provide operational oversight on a global team, ensuring high-performance standards are consistently met. Collaborating closely with Customer Experience (CX) leadership, you'll provide hands-on training and guidance to your team, contribute to scaling processes, and drive operational...

  • Operations Specialist, MFN

    2 weeks ago

    bangalore, India ASSPL - Karnataka Full time

    Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams and...

  • Team Lead/Application Specialist

    4 weeks ago

    Bangalore/Hyderabad, Karnataka, India Allime Tech Solutions Full time

    Notice Period : Immediate to 30 Days.Skills :- Proficiency in MSSQL database upgrades for both production and test environments and proficient in using SQL Management Studio to perform the scripts.- Provide support for application upgrades, including planning, implementation, and troubleshooting.- The ability to juggle multiple projects at once, and...

  • Team Lead/Application Specialist

    1 month ago

    Bangalore,Hyderabad, India Allime Tech Solutions Full time

    Notice Period : Immediate to 30 Days.Skills :- Proficiency in MSSQL database upgrades for both production and test environments and proficient in using SQL Management Studio to perform the scripts.- Provide support for application upgrades, including planning, implementation, and troubleshooting.- The ability to juggle multiple projects at once, and...