Front Office Executive

4 days ago

Coimbatore, India Cynosure Corporate Solutions Full time

Key Responsibilities:

  • Greet and welcome customers as they enter the showroom, providing them with a warm and friendly atmosphere
  • Understand and educate customers on our products, including design features, materials, and pricing
  • Assist customers in finding the right furniture for their homes, taking into consideration their needs, style, and budget
  • Maintain a clean and organized showroom, ensuring all products are properly displayed and in stock
  • Process transactions accurately and efficiently, including handling cash, credit cards, and other forms of payment
  • Collaborate with the sales team to track and fulfill customer orders in a timely manner
  • Respond to customer inquiries and complaints, providing prompt and effective solutions
  • Keep up-to-date with industry trends and new product offerings to be able to provide informed expertise to customers
  • Assist in organizing and hosting events, such as product launches and sales promotions
  • Contribute to the overall success of the showroom by achieving sales targets and providing feedback to improve processes and customer experience

Qualifications:

  • High school diploma or equivalent required; Bachelor's degree in business or related field preferred
  • 1-2 years of experience in a customer-facing role, preferably in retail or furniture sales
  • Excellent communication and interpersonal skills with a strong customer service focus
  • Ability to multitask and thrive in a fast-paced environment
  • Strong attention to detail and organizational skills
  • A positive and enthusiastic attitude
  • Proficient in Microsoft Office and other computer applications
  • Flexible schedule, including evenings and weekends, as needed
  • Knowledge and understanding of furniture design and style trends preferred

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