Assistant Operations Manager
3 days ago
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, and India. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companiesJob Title: Assistant Manager - Operations (Telecom Chat experience)Job location: MumbaiExperience: Min 5 years of experience and currently working as AM for Telecom process.Education: Graduate MustLooking for Diversity profiles onlyRole & Responsibilities:Supervise and lead a group of Team Leads and associates to meet all SLA’s relative to any and all functions in the DepartmentMaintain daily, weekly and monthly production reportsDrive customer experience metricsMeet all key SLAs and KPIsCoordinate activities of the department with the manager to include workflow monitoring, process improvement, training, reporting and special projectsProvide recommendations for strategies and process improvements to add value to teams and clientsCoordinate with other internal support teams to ensure seamless production by the operations teamKnowledge and SkillsGood Analytical and Logical SkillsGood knowledge of MS OfficeTeam Leading SkillsMentoring and motivating skills.Coaching and feedback skills.Positive attitudeFlexibility to work in shiftsConfidentEnergetic and Enthusiastic⚠️ Disclaimer:Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addressesContact detailsReena
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Operations Assistant
6 days ago
Delhi, Delhi, India CATERSPOINT Full time ₹ 2,00,000 - ₹ 6,00,000 per year**Job OverviewJob role = Operation InternLocation - Ghitorni , South delhiNote : Stipend based JobCompany Description**Caterspoint delivers hand-crafted comfort food directly to your doorstep, offering innovative and guilt-free products. With a wide range of options to choose from, Caterspoint aims to provide high-quality, delicious meals that cater to...
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Assistant Manager Operations
1 week ago
Panchsheel Enclave, Delhi, Delhi, India KJAG & Associates Full time ₹ 24,00,000 - ₹ 48,00,000 per yearJob Title: Assistant Manager – OperationsLocation: DelhiSalary Range: 5–7 LPAQualification: MBARole Overview:We are seeking a dynamic and sales-driven Assistant Manager – Operations with a background in the property/real estate industry, preferably catering to NRI services. The ideal candidate will manage operations, support sales functions, convert...
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Urgent! Assistant Operations Manager
3 days ago
Delhi, India IGT Solutions Full timePosition: Assistant Manager- Operations||BFSI Mandate Location: Gurgaon Employment Type: Permanent Job Type: Full-time Profile Summary: IGT Solutions is seeking a dynamic Assistant Manager - Operations to lead and optimize business operations in a Contact Center environment . This role is responsible for providing strategic and tactical...
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Assistant Operations Manager
1 week ago
Delhi, India Firstsource Full timeFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term...
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Assistant Manager Operation
2 days ago
Gurugram, New Delhi, India Cogenthub Full time ₹ 6,10,000 per yearPlease note - Leading a team as a Assistant Manager/ Team Leader in an International Outbound Sales process and excellent English communication is mandatory.Please share your resume at Malhar Ghoshal) and mention reference ID - GOB2About CogentHubCX.AICogentHubCX.AI is a global leader in customer experience outsourcing (CX) and BPO services, trusted by...
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Assistant Operations Manager
23 hours ago
Delhi, India Firstsource Full timeFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term...
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Assistant Manager- Operational Excellence
7 days ago
Delhi, India TNC Aviation Full timePosition:Assistant Manager – Operational Excellence Location:Delhi, Aerocity (Hybrid) Job type:Full-time Experience: 3–4 years **Aviation experience is mandatory** Role Summary: We are looking for an assertive and execution-driven Assistant Manager – Operational Excellence to bring structure, discipline, and accountability across our aviation-focused...
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Assistant Operations Manager
3 days ago
Delhi, India Firstsource Full timeFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term...
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assistant manager
7 days ago
Delhi, India Hyatt Centric Janakpuri, New Delhi Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit...
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Assistant Manager
3 weeks ago
Delhi, Delhi, India Destination Hotels Full timeJob DescriptionSummaryYou will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful...
