Head of Retail

4 weeks ago


india Right Choice HRM Full time

Role Description

The Head of retail will be responsible for overseeing and managing the retail division of a 15-outlet bakery chain. The individual will be tasked with ensuring operational efficiency, customer satisfaction, achieving sales targets, managing staff, and maintaining the overall brand experience across all outlets. This role will also involve strategic planning, driving growth, and ensuring profitability across the bakery chain's retail operations.


Qualifications

Education:

  • Bachelor’s degree in Business Administration, Retail Management, or a related field.
  • Master’s degree or MBA is a plus.

Experience:

  • Minimum of 5-7 years of experience in retail management, with at least 3 years in a leadership role.
  • Proven experience managing multi-location operations, preferably in the food or bakery industry.
  • Strong track record of achieving sales targets and driving profitability.

Skills & Competencies:

  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • In-depth understanding of retail operations, supply chain management, and customer service.
  • Ability to analyze data, interpret reports, and make informed decisions.
  • Strategic thinking with a focus on continuous improvement.
  • Knowledge of inventory management and point-of-sale (POS) systems.
  • Strong problem-solving skills and attention to detail.

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