Technical Support Engineer

2 weeks ago


Ahmedabad, India Whatjobs IN C2 Full time

We are seeking a Support Engineer to join our logistics technology team. The Support Engineer will be responsible for monitoring, investigating, and resolving customer-reported issues received through Freshdesk.Key ResponsibilitiesAct as the first line of support for customer tickets raised on Freshdesk.Acknowledge and triage incoming tickets within 15 minutes of receipt.Investigate issues using provided



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