Customer Service Operator
7 hours ago
Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate escalations, SLA tracking, and quality audits within support workflows. Provide structured annotations and datasets to improve LLM training and evaluation. Required Qualifications: Proven experience in customer service operations (ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep). Familiarity with workflow tools (e.G., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents). Strong attention to detail and ability to spot weaknesses in AI-generated workflows. Understanding of how operational data is used to train and evaluate LLMs. Excellent written English for creating training-quality datasets and validating AI outputs. Perks of Freelancing with Turing: Remote-first and flexible work environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs. Offer Details: Commitment: Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST). Engagement Type: Contractor / Freelancer (no medical or paid leave). Duration: 1 month (possible extension). About Turing: Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applyingthat expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L Know amazing talent? Refer them at turing.Com/referrals, and earn money from your network.
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Customer Service Operator
7 days ago
Bhavnagar, India Turing Full timeAbout Turing:Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who...
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Customer Service Desk
1 week ago
Bhavnagar, India CROMA, Infiniti Retail Ltd Full time**Company Description** Croma is a one-of-its-kind large format specialist retail store that caters to all multi-brand digital gadgets and home electronic needs in India. As a brand of Infiniti Retail Ltd., a wholly-owned subsidiary of Tata Sons, the holding company of the Tata Group, Croma truly offers a world-class ambience to shop. **Role...
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Customer Service Executive
4 weeks ago
Bhavnagar, India Hetfy Software Solutions LLP ® Full timeCompany Overview: Founded in 2016, previously known as E Solution Service, is an Indian company. We are a part of RexBrown UK and provide them with offshore e-commerce outsourcing. Hefty Software Solutions LLP is dedicated to providing the most up-to-date knowledge of industry practices and insight into emerging but practical and dependable solutions. Our...
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Customer Service Executive
4 weeks ago
Bhavnagar, India Hetfy Software Solutions LLP Full timeCompany Overview: Founded in 2016, previously known as E Solution Service, is an Indian company. We are a part of RexBrown UK and provide them with offshore e-commerce outsourcing. Hefty Software Solutions LLP is dedicated to providing the most up-to-date knowledge of industry practices and insight into emerging but practical and dependable solutions. Our...
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Customer Service Executive
1 week ago
Bhavnagar, India VII Full timecustomer service telecasting job Pay: ₹8,086.00 - ₹36,156.99 per month Application Question(s): - this will be a work rom office job, 11:00 Pm To 8 pm **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) - Hindi...
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Customer Service Executive
1 week ago
Bhavnagar, India Growsoft Info Solution Pvt.Ltd Full time**Responsibilities** - Effectively diagnose and resolve customer issues using our knowledge base and internal resources. - Document customer interactions clearly and concisely. - Proactively identify and escalate complex issues to the appropriate team. - Adhere to company policies and procedures. - Maintain a positive and helpful demeanor at all...
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Customer Service Executive
2 weeks ago
Bhavnagar, India Growsoft Info Solution Pvt.Ltd Full timeManage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...
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Bhavnagar, India Technomine Full timeJob Title: Customer Service Representative Salary Up to - 3 LPA - 4 LPA Company: Technomine Group (UK Travel Operations) About Us: Technomine Group is a global outsourcing and operations partner for businesses across the UK, US, and Canada. With our UK-based travel company, we provide premium travel support services and customer experience management. We are...
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Customer Service Representative
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Bhavnagar, India Kara Healthcare Full timeFollow our CEO on Nitesh Somani or Kara Healthcare to find out more Kara Healthcare The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists For Kara Healthcare updates please follow our page: Responsibilities/Communicate with customers via phone, email and chat,...
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Customer Service Representative
3 days ago
Bhavnagar, India Tech Mahindra Full timeThe ideal candidate should involve talking responding to customer inquiries, resolving issues, and providing information via live chat and other text- based channels.ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet...
