Customer Service Representative

About Flowcall Flowcall is an AI customer service platform (AI Agents + AI helpdesk/ticketing) helping D2C brands deliver exceptional support across WhatsApp, email, Instagram, voice, and web chat. About the Role We're looking for a Customer Service Representative to support our growing client base. You'll help clients get the most out of Flowcall by...

About the Company The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. About the Role The role involves engaging with customers and ensuring their needs are met effectively. Responsibilities Communicate with customers via phone, email and chat Provide...

**Responsibilities** - Effectively diagnose and resolve customer issues using our knowledge base and internal resources. - Document customer interactions clearly and concisely. - Proactively identify and escalate complex issues to the appropriate team. - Adhere to company policies and procedures. - Maintain a positive and helpful demeanor at all...

REQUIRED FMCG PRODUCTS EXPERIENCE * - **Communication Skills**: Effective communication is essential for building rapport with customers, understanding their needs, and articulating the value proposition of products/services. - **Negotiation Skills**: Sales representatives often need to negotiate pricing, terms, and contracts with customers to secure deals...

The ideal candidate should involve talking responding to customer inquiries, resolving issues, and providing information via live chat and other text- based channels.ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet...

About the Role We are looking for a proactive and customer-focused Chat Process Executive to manage real-time customer interactions over chat. The ideal candidate enjoys helping people, resolving queries quickly, and ensuring an excellent customer experience with every interaction. Key Responsibilities Respond promptly and professionally to customer queries...

Ahmedabad! We Are Hiring for a Premium CHAT PROCESS Looking for a role where your typing speed, clarity, and confidence can turn into a rewarding career? This is the moment. Step in. Level up. Role: UK Chat Support (Non-Voice) Location: Ahmedabad – Work from Office Salary: Up to ₹37,000 CTC Fresher & Undergraduates Can also Apply Both-Side Cabs | 5 Days...

Ahmedabad! We Are Hiring for a Premium CHAT PROCESS Looking for a role where your typing speed, clarity, and confidence can turn into a rewarding career? This is the moment. Step in. Level up. Role: UK Chat Support (Non-Voice) Location: Ahmedabad – Work from Office Salary: Up to ₹37,000 CTC Fresher & Undergraduates Can also Apply Both-Side Cabs | 5 Days...

Customer Service RoleWe are seeking a highly skilled Customer Service Representative to join our team.Job Description:The Customer Service Representative is responsible for delivering exceptional customer experiences by responding to inquiries, resolving issues, and providing accurate information regarding products and services.This role involves...

**Job Title:** Automotive Parts Customer Service SpecialistAre you passionate about delivering exceptional customer experiences? Do you have a knack for resolving issues and providing support to customers? We're looking for a talented Automotive Parts Customer Service Specialist to join our team.As an Automotive Parts Customer Service Specialist, you will be...