Area Debt Manager-Call Centre

4 weeks ago


bangalore, India IDFC FIRST Bank Full time

Job Description

Role/ Job Title:  Area Debt Manager-Flows- Call Centre

Function/ Department:  Debt Management- Flows- Call Centre

Job Purpose:

The role bearer has the responsibility to plan, organize, direct and oversee the activities of the department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI (Equated monthly instalment) from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.

Roles & Responsibilities:

Responsible for managing and undertaking collections process for debts that have been assigned. Regularly track the portfolio for specific buckets for the assigned area. Track & control the delinquency of the area, Bucket-wise & DPD (Days Past Due) wise and focus on non-starters. Responsible to allocate and achieve targets from agencies/ in house team. Regularly follow up with the default customers. Ensuring adherence to collection process and legal guidelines. Tracing out absconded default customers and initiate recovery process. Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases. Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report (Management Information System), reviewing of collection feedback on daily, weekly & monthly basis.

Education Qualification: 

Graduation: Any Graduation 

Experience:  5 to 10 years of experience in Flows- Call Centre



  • bangalore, India VCATCH Full time

    Company Overview VCATCH is a leading BPO company that follows Six-Sigma standards and has a core management team with decades of experience in the industry. We provide cost-effective call center services in Bangalore and have expanded our expertise to various industries such as Ed-tech, E-commerce, FMCG, Aggregators, and Real-estate builders. Job Overview ...

  • Debt recovery agent

    3 months ago


    bangalore, India VCATCH Full time

    Company Overview VCATCH is a leading BPO company based in Bangalore. Our core management team has decades of experience in the BPO industry and we adhere to Six-Sigma standards. We provide cost-effective call center services to various industries, including Ed-tech, E-commerce, FMCG, Aggregators, and Real-estate builders. With state-of-the-art technology...


  • bangalore, India KreditBee Full time

    Key Responsibilities: Oversee and execute daily debt-related transactions, ensuring accuracy and compliance.Monitor and reconcile transaction records, promptly addressing discrepancies.Maintain organized and up-to-date documentation for debt transactions, contracts, and agreements.Collaborate with legal and compliance teams to ensure documentation meets...


  • Bengaluru/ Bangalore, India white horse manpower consultancy p ltd Full time

    Apply for Excellent In English Join A Call Centre Bpo And Grow, White Horse Manpower Consultancy P Ltd in Bengaluru/ Bangalore for 1 - 3 Year of Experience on TimesJobs.com.


  • Bengaluru/ Bangalore, India white horse manpower consultancy p ltd Full time

    Apply for Excellent In English Join A Call Centre Bpo And Grow, White Horse Manpower Consultancy P Ltd in Bengaluru/ Bangalore for 1 - 3 Year of Experience on TimesJobs.com.


  • Bangalore Urban, India Navi Full time

    About us:Navi is one of the fastest-growing financial services companies in India providing Personal &Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-firstfinancial products that are simple, accessible, and affordable. Drawing on our in-house AI/MLcapabilities, technology, and product expertise, Navi is dedicated to...

  • Key Account Manager

    3 months ago


    Bangalore Rural, India Saaki Argus & Averil Consulting Full time

    About our client: Our client is a leading financial services provider in India, offering a wide range of products and solutions to cater to the diverse needs of their clients. They have a strong presence in the equity, debt, currency, commodity and derivatives markets, as well as in wealth management, insurance, mutual funds and portfolio management...


  • bangalore, India Ekani Management Services Pvt Ltd Full time

    AREA CREDIT MANAGER Minimum 6 to 8 yrs of experience in credit Salary 5 LPA to 7 LPA Number of position : 4 kannada, telugu, tamil, marathi preferred :- Immediate Joiner Location :- Bangalore CLUSTER CREDIT MANAGER Minimum :- 4 TO 6 yrs of experience in credit Salary :- 4 LPA to 5.5 LPA Number of position : 4 kannada, telugu, tamil, marathi preferred :-...


  • bangalore, India Waters Corporation Full time

    Overview Expert Center Specialist An Expert Centre Specialist or ECS will act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face; they embody the Waters corporate identity in appearance, demeanor, values and ethics. Expert Centre specialists are key organizational people who...

  • MANAGER- GCC GSC’s

    4 weeks ago


    bangalore, India HSBC Full time

    Why join us?  Our Contact Centers today are working with more and more technologies to help assist our customers. As a result, there is a need to help support the Contact Centers with the technology while liaising with the IT Technical Teams who support these technologies. The purpose of the Centralized Administration Manager role is to achieve...


  • Bengaluru/ Bangalore, India timesjobs Full time

    Job Role : ·        Provide World Class Customer Service.·        End to Transaction of Reports.·        Need to maintain Accuracy in Reports.·        Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills·        Excellent verbal and written communication...

  • Head – Partnership

    3 months ago


    bangalore, India Ninjacart Full time

    Ninjacart -  Pioneer. Challenge Yourself. Create Better Lives. Ninjacart is a pioneer in agritech. We believe in fostering a culture of innovation. We develop professionals who pioneer new ideas, simplify customer experiences, and impact the lives of millions. Our employees take complete ownership and truly belong. Ninjacart is India's leading...

  • Head – Partnership

    4 weeks ago


    bangalore, India Ninjacart Full time

    Ninjacart -  Pioneer. Challenge Yourself. Create Better Lives. Ninjacart is a pioneer in agritech. We believe in fostering a culture of innovation. We develop professionals who pioneer new ideas, simplify customer experiences, and impact the lives of millions. Our employees take complete ownership and truly belong. Ninjacart is India's leading...

  • Area Sales Manager

    4 weeks ago


    bangalore, India Ather Full time

    you’ll be our: Area Sales Manager you’ll be based at: IBC Knowledge Park you’ll be Aligned with: Zonal Sales Manager you’ll be A member of: Sales What will I be doing at Ather? A breakthrough product, overwhelming initial response, a highly engaged community, and a retail partner capable of taking us pan-India. The Ather 450X is at the ...


  • bangalore, India Livspace Full time

    Job Description This role requires commitment to Customer Satisfaction to drive exemplary customer experience, always putting the customers’ needs first thereby driving the Net Promoter Score (NPS) of Experience Centre. Enthusiastically conveying a commitment towards providing unsurpassed Customer Service and ensuring that the Livspace team is also...


  • bangalore, India Livspace Full time

    Job Description This role requires commitment to Customer Satisfaction to drive exemplary customer experience, always putting the customers’ needs first thereby driving the Net Promoter Score (NPS) of Experience Centre. Enthusiastically conveying a commitment towards providing unsurpassed Customer Service and ensuring that the Livspace team is also...


  • bangalore, India Skill Ventory Full time

    Roles and Responsibilities The role is with a leading Automotive Brand for managing their EV Experience Centre About the role Sales specialist person with knowledge in handling all functions of experience centre and pop up centres, team handling, customer handling, complete and unique customer experience, overview of daily transactions, etc. ...

  • Data Centre

    1 week ago


    bangalore, India Azim Premji Foundation Full time

    Organization: Azim Premji FoundationThe Azim Premji Foundation aims to contribute to a society that is “a just, equitable, humane and sustainable society” as envisaged in the Constitution of India. The Foundation does extensive and deep ‘on-the-ground’ work across the country – directly through its operations and partners. It has established Field...


  • bangalore, India Societe Generale Global Solution Centre Full time

    ResponsibilitiesGlobal Technology Services is one of the largest shared service centers for IT infrastructures ensuring the 24/7 quality and continuity of our infrastructures and their resilience to incidents, aligned with RESG/GTS norms & standards in the areas of: End User Support, Database & Systems Administration, Data Centre Services and Command...

  • Area Sales Manager

    2 weeks ago


    bangalore, India Eurofins India Genomics Full time

    Job DescriptionRole Description This is a full-time on-site role as an NGS Sales Specialist located in Bengaluru. The NGS Sales Specialist will be responsible for day-to-day sales activities, including customer communication, providing excellent customer service, conducting sales , and managing the sales process.   Qualifications Excellent communication...