Store Administrator

3 weeks ago

india CHOICE FLOWERS .LLC Full time
Job Description

Job Title: Store Administrator

 

Location: Abu Dhabi

 

Department: Retail Operations

 

Reports To: Store Manager

 

Job Summary: The Store Administrator will oversee the daily administrative operations of a retail chain flower shop. The role includes managing office tasks, supporting customer service, coordinating with suppliers, and assisting in inventory management. The ideal candidate is detail-oriented, highly organized, and has excellent communication skills.

 

Key Responsibilities:

 

1.     Administrative Duties:

• Manage daily administrative tasks, including filing, data entry, and handling correspondence.

• Maintain accurate records of sales, expenses, and inventory.

• Prepare reports and assist in budgeting and financial planning.

 

2.     Customer Service:

• Assist customers with inquiries and resolve complaints in a professional and timely manner.

• Process orders, including phone and online orders, and ensure accurate fulfillment.

• Coordinate special events, promotions, and custom orders.

 

3.     Inventory Management:

• Monitor inventory levels and coordinate with suppliers for timely restocking.

• Conduct regular inventory audits and update inventory management systems.

• Manage the receiving and distribution of flower stock and supplies.

 

4.     Staff Coordination:

• Assist in scheduling and coordinating staff shifts and breaks.

• Support the training of new staff and provide ongoing administrative support.

• Ensure compliance with company policies and procedures.

 

5.     Store Operations:

• Oversee the maintenance and organization of the store.

• Assist in visual merchandising to enhance the store’s appearance.

• Ensure that the store meets health and safety regulations.

 

6.     Communication:

• Act as a liaison between the store manager, staff, and head office.

• Communicate effectively with suppliers, customers, and other stakeholders.

• Handle promotional materials and store communications.

 

 


Requirements

Qualifications:

• High school diploma or equivalent; associate degree or higher preferred.

• Previous experience in retail administration or customer service.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Strong organizational and multitasking skills.

• Excellent verbal and written communication skills.

• Ability to work independently and as part of a team.

• Basic knowledge of inventory management systems.



Benefits


Working Conditions:

• Full-time position, with availability on weekends and holidays as needed.

• Ability to lift and move flower arrangements and supplies.

• Comfortable working in a fast-paced retail environment.


Benefits:

• Competitive salary and benefits package.

• Opportunities for career growth and development within the company.



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