Senior Manager – Service Delivery
3 weeks ago
cloud services
(AWS, GCP, Azure),
container orchestration
(Kubernetes), and
infrastructure as code
(Terraform, Ansible).Knowledge of
networking
,
storage
, and
database management
.Familiarity with
scripting
and
programming languages
(Python, Go, Shell scripting).Systems Thinking:Ability to understand complex systems and the interdependencies within them.Skill in identifying potential points of failure and implementing
resilience strategies
.Operational Excellence:Experience in setting up and tracking
SLOs/SLIs
and
error budgets
.Proficiency in
monitoring and observability tools
(Splunk, ITSI, BMC TrueSight, Prometheus, Grafana, ELK stack).Automation and Tooling:Strong background in automating deployment, scaling, and recovery processes.Automate deployment, monitoring, and recovery processes using tools like Terraform, Kubernetes, Salt, Chef and Prometheus.Experience with
CI/CD pipelines
and
version control systems
(Git).Leadership and Communication:Proven ability to lead and mentor a team of engineers.Excellent
communication skills
to collaborate with cross-functional teams and stakeholders.Manage and mentor a team of SREs, providing guidance, performance feedback, and career development.JR009702
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