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Immediate Start: Process Associate
7 days ago
IGT Solutions is a next-gen customer experience (CX) company, focused on delivering AI-led transformative experiences for global brands using digital technologies. With a combination of Digital and Human Intelligence, IGT is the preferred partner for managing end-to-end CX journeys in the Travel and High Growth Tech industries. Established in 1998, IGT employs over 25,000 customer experience and technology specialists and serves 85 marquee customers worldwide. With delivery centers across multiple countries, IGT ensures a global presence and follows rigorous standards for process improvements.
Role Description
This is a full-time on-site role for a Sales / Travel Sales/ Upselling position located in Gurugram. The Executive will be responsible for handling day-to-day activities related to travel sales, retention, sales training, and sales management. The role involves ensuring customer satisfaction, achieving sales targets, and delivering excellent service to clients.
Qualifications
- Strong communication and interpersonal skills- Experience in customer service and sales- Ability to deliver effective sales training- Proven track record in sales management
Additional qualifications that would be beneficial:
- Experience in the travel industry- Knowledge of CRM software and sales tools- Excellent negotiation and problem-solving skills- Ability to work in a fast-paced environment- Fluency in multiple languages
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