
Service Pre-Sales Manager – Cyber Security
3 weeks ago
Location: Mumbai
Experience Required: 8 to 16 years
Job Type: Full-Time
About the Role:
We are seeking an experienced and proactive Service Pre-Sales Manager to join our IT Infrastructure Managed Services team. This role demands a strategic thinker with a strong understanding of IT service delivery, technical solutioning, and customer engagement.
You will work closely with sales and delivery teams to create compelling, cost-effective service solutions that address client needs and win new business. If you are passionate about technology, driven by innovation, and skilled in building impactful IT service proposals—this role is for you.
Key Responsibilities:
Stay updated on market trends and technology advancements in IT Services
Repackage and enhance current service offerings to improve market reach
Collaborate with the sales team to understand customer pain points and propose viable solutions
Respond to RFPs, RFIs, and RFQs with accurate and compelling proposals
Analyze customer requirements and develop tailored IT service solutions
Participate in client discussions to clarify RFP details and finalize technical designs
Create winning proposals in coordination with sales and delivery teams
Develop and deliver presentations that support business development initiatives
Support account mining and cross-selling opportunities by showcasing relevant capabilities
Build sales collateral, case studies, and whitepapers to demonstrate technical expertise
Engage strategically with OEMs and automation partners
Apply knowledge of service delivery frameworks, tools, and automation technologies
Conduct Cost Benefit Analysis (CBA) as part of proposal development
Practice consultative and strategic selling techniques to drive business outcomes
Required Skills & Experience:
8 to 16 years of experience in pre-sales or solutioning roles within IT infrastructure managed services
Strong understanding of service delivery models and IT operations
Hands-on experience responding to RFPs and RFIs
Familiarity with tools and automation technologies
Proven experience with customer-facing solution development and proposal creation
Ability to conduct Cost Benefit Analysis and align technical solutions with business outcomes
Proficiency in crafting persuasive presentations, case studies, and technical documentation
Excellent communication, collaboration, and stakeholder management skills
Educational Qualifications:
Bachelor’s degree in Engineering or any relevant field (preferred)
MBA or Post-Graduate Degree in Business Administration (preferred)
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