Customer Support Intern
3 weeks ago
Freshers are preferred.
Qualifications :
0-2 years experience in a Customer support role.
Excellent verbal and written communication skills.
Strong communication skills and ability to communicate technical information to non-technical audiences
Collaborate with other team members to ensure swift resolution of customer concerns.
Provide accurate information regarding products/services, pricing, and policies.
Guide customers through troubleshooting processes and resolve issues effectively.
Collect and document customer feedback for continuous improvement.
Monitor customer satisfaction metrics and implement strategies for improvement.
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