Engineer - Sales

The position will be responsible for generating business in the assigned region as also enhance brand image and customer satisfaction. Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales - especially managing personal time and productivity. Retain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction. To develop and maintain cordial and mutually advantageous relationship with: Ancillary equipment manufacturers in assigned region Raw material suppliers and manufacturers in assigned region Other project consultants in assigned region Opinion builders in target assigned market Dignitaries of various trade and industry associations in assigned region Large consumer’s products – influencers (e.g. FMCG companies, organized retail chains etc.) in assigned region To be in constant touch with industry through internet, mail and telephonic communication and through personal visits and gather the market intelligence and prepare a comprehensive report and submit to Regional Sales Manager: Major events, executive change, and product developments undertaken by competitors Pricing strategies of competition Major projects in the offing Major changes in competitors’ set-up etc. Major exports by competitors from India New polymer producing capacities coming up Gauge market trends for the future Major raw material pricing and availability To pay personal courtesy visits regularly (periodically) to: Existing customers Competitors customers Lost prospects Opinion builders – industry leaders Major processors and converters Raw material / additive / master-batch manufacturers and/or their consignee stockists and traders Regional association dignitaries Large consumers of extruded finished products Ancillary equipment manufacturers Plastics and project consultants SIDBI and similar industrial/project loan providers. Colleges and institutes conducting plastics related courses. Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of business and sustainable relationships. Maintain and develop computerized precise contact details data base for customers, prospects, enquiries, and leads and other industry horizontal and verticals and update relevant information in these data base as and when required. This position is absolutely responsible for 100% retention of existing customers in the assigned region. This position is responsible for liaising with customers and co-ordinate with service department for all after-sale-service requirements of customers. Plan and carry out courtesy calls, one-to-one sales activities to agreed budgets, sales volumes, values, product mix and timescales. Respond and follow up sales enquiries promptly using appropriate methods, convert them into profitable business opportunities, collect advance and complete order formalities as per commercial guidelines issued from time to time. Comply with commercial guidelines and sales procedures and various instructions issued by superior from time to time. Collect advance and balance payment, any due payment towards supply of spares or service, tax declaration form, transport forms, excise registrations numbers, PAN, TIN, from customer as per commercial guidelines. Keep manufacturing department updated from time to time about customer project status and ensure timely delivery to customer as also timely lifting of readied machine by customer. Report all sales activities and provide relevant management information to Regional Sales Manager as defined by company in various guidelines and circulars issued from time to time. Liaise and attend meetings for non-sales functions of the company whenever required to aid business and organizational development. Recommend and participate actively in all regional exhibitions related to our industry. Maintain an awareness of developments in sales techniques and technology. Get trained accordingly to ensure that the company maintains and develops competitive position. Monitor the sales performance of competitors and recommend to Regional Sales Manager to ensure that the company maintains and develops competitive position.