Manager CRM
1 month ago
Knowledge on Various CRM Platforms CS, Sales and Marketing.• Understanding the Purpose of the tool, making it an easy to adopt tool.• Managing and sharing the details of Sales pipeline through the optimum utilisation of the CRM tool.• Re-visit the CRM tool to create friendliness of usage• Training one sales organisation on managing the tool in terms of administration and its governance. Also, creating and updating training manuals for every process of CRM• Ensuring updating of prospect, qualified, won data into CRM by Sales & Business Development Committee.• Generating Business Intelligence through Analytics of the pipeline• Ensure adoption, governance and usage for all business Units and making data/intelligence a part of the review process• Responsible for maintaining the CRM system including updates, enhancements, building reports, managing dashboards, workflows, and security.• Manage engagement with the technical team for enhancements, new developments, and query resolution.• Own end to end process improvements for all Business Units.• Liaise with finance as and when required during the process flow.QUALIFICATIONS & COMPETENCIESSkills and Competencies• Minimum 7-10 years of experience working as a senior administrator for executive management level.• Excellent analytical skills• Influencing and impact skills• Hands on Knowledge / certification of CRM system like salesforce.com, oracle CRM, Microsoft dynamics• Exposure of managing sales pipeline in the past.• Stakeholder Management• Understand sales and commercial process• Preferably from Logistics / Service Industry• Strong work ethic, reliable, discreet, and able to retain confidential information• Optimistic nature and strong team player• Excellent organizational skills, strong multi-tasker, able to remain calm under pressure• Professional demeanour, strong brand ambassador for the department and DP World• Strong Microsoft Office skills, knowledge of social media• Ability to research independently with speed and initiative.Stakeholder Internal: Commercial TeamExternal Customers / External Vendors
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Manager - CRM
1 month ago
Mumbai, India LeanFlo Inc. Full timeWe are seeking a highly skilled and experienced Manager with expertise in the LexisNexis Interaction CRM system. As the Manager - CRM, you will be responsible for overseeing the implementation, maintenance, and optimisation of our CRM system to drive customer relationship management initiatives. Your role will involve collaborating with cross-functional...
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Deputy Manager- CRM
3 weeks ago
Mumbai, India Alembic Pharmaceuticals Limited Full timeRoles & Responsibilities:Customer Relationship Management & Vendor Management Managing/Analysing CRM Monthly, Quarterly & Yearly report. Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.Making sure the customer database is correctly segmented for targeted marketing activities.Planning and delivering CRM...
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Deputy Manager- CRM
3 weeks ago
mumbai, India Alembic Pharmaceuticals Limited Full timeRoles & Responsibilities: Customer Relationship Management & Vendor Management Managing/Analysing CRM Monthly, Quarterly & Yearly report. Collaborating with other departments ensure the CRM strategy works well for every aspect of the business. Making sure the customer database is correctly segmented for targeted marketing activities. Planning and...
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Deputy Manager- CRM
3 weeks ago
Mumbai, India Alembic Pharmaceuticals Limited Full timeRoles & Responsibilities:Customer Relationship Management & Vendor Management Managing/Analysing CRM Monthly, Quarterly & Yearly report. Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.Making sure the customer database is correctly segmented for targeted marketing activities.Planning and delivering CRM...
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Deputy Manager- CRM
3 weeks ago
mumbai, India Alembic Pharmaceuticals Limited Full timeRoles & Responsibilities:Customer Relationship Management & Vendor ManagementManaging/Analysing CRM Monthly, Quarterly & Yearly report.Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.Making sure the customer database is correctly segmented for targeted marketing activities.Planning and delivering CRM...
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CRM Platform Manager
1 month ago
navi mumbai, India White Force Full timeJob Description: Job Brief We are currently looking to hire an enthusiastic & driven CRM Manager to join our team and implement improvements to the CRM processes, propose methods to acquire & retain customers and participate in growth campaigns. Responsibilities Analyzing data to inform business development and campaigns Driving CRM initiatives...
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CRM Lead
2 weeks ago
mumbai, India WTW Full timeThe Role As the CRM Lead & Campaign Manager, you will play a pivotal role in driving our CRM strategy, leveraging Microsoft Dynamics 365, and orchestrating targeted campaigns to enhance customer engagement and retention. This role demands strategic prowess, analytical acumen, and adept campaign management skills. Key Responsibilities: CRM...
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CRM Lead
3 weeks ago
Mumbai, India WTW Full timeThe Role As the CRM Lead & Campaign Manager, you will play a pivotal role in driving our CRM strategy, leveraging Microsoft Dynamics 365, and orchestrating targeted campaigns to enhance customer engagement and retention. This role demands strategic prowess, analytical acumen, and adept campaign management skills. Key Responsibilities: CRM Champion...
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CRM Platform Manager
1 month ago
Navi Mumbai, India Bigul.co Full timeJob BriefWe are currently looking to hire an enthusiastic & driven CRM platform manager to join our team and implement improvements to the CRM processes, propose methods to acquire & retain customers and participate in growth campaigns.ResponsibilitiesAnalyzing data to inform business development and campaigns.Driving CRM initiatives and overseeing execution...
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CRM Platform Manager
1 month ago
Navi Mumbai, India Bigul.co Full timeJob Brief We are currently looking to hire an enthusiastic & driven CRM platform manager to join our team and implement improvements to the CRM processes, propose methods to acquire & retain customers and participate in growth campaigns. Responsibilities Analyzing data to inform business development and campaigns. Driving CRM initiatives and overseeing...
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CRM Platform Manager
1 month ago
Navi Mumbai, India Bigul.co Full timeJob BriefWe are currently looking to hire an enthusiastic & driven CRM platform manager to join our team and implement improvements to the CRM processes, propose methods to acquire & retain customers and participate in growth campaigns.ResponsibilitiesAnalyzing data to inform business development and campaigns.Driving CRM initiatives and overseeing execution...
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CRM Executive
4 weeks ago
Mumbai, India BrandSwitch Full timeJob Description: CRM Portal Handler and MIS Handling Job Title: CRM Portal Handler and MIS Handling Job Summary: We are seeking a highly organized and detail-oriented individual to join our team as a CRM Portal Handler and MIS (Management Information System) Specialist. In this role, you will be responsible for managing customer relationship management...
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Dgm - CRM
1 month ago
Mumbai, India DP World Full timePosition Name : DGM CRM **Key Responsibilities** - Manage the CRM team - Administration, Governance, Training etc - Provide dashboards to leadership with business intelligence based on which reviews and actions can be taken - Ensure adoption, governance and usage with all Business Units and making data/intelligence a part of the review process - Responsible...
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Deputy Manager/Manager – CRM and Loyalty
3 weeks ago
Mumbai, India Hardcastle Restaurants Pvt. Ltd. Full timeJob Details- Job Title-Manager – CRM and Loyalty- Function-Marketing- Sub Function-Analytics and CRM- Location-MumbaiJob Summary- Responsible for growing Customer Lifetime Value & Incremental Revenue, through key metrics such as Retention & Frequency, across all channels including owned digital assets like McDonald’s App and McDelivery AppOrganizational...
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Deputy Manager/Manager – CRM and Loyalty
3 weeks ago
mumbai, India Hardcastle Restaurants Pvt. Ltd. Full timeJob DetailsJob Title-Manager – CRM and LoyaltyFunction- MarketingSub Function- Analytics and CRMLocation- MumbaiJob SummaryResponsible for growing Customer Lifetime Value & Incremental Revenue, through key metrics such as Retention & Frequency, across all channels including owned digital assets like McDonald’s App and McDelivery AppOrganizational...
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Deputy Manager/Manager – CRM and Loyalty
3 weeks ago
Mumbai, India Hardcastle Restaurants Pvt. Ltd. Full timeJob DetailsJob Title-Manager – CRM and LoyaltyFunction- MarketingSub Function- Analytics and CRMLocation- MumbaiJob SummaryResponsible for growing Customer Lifetime Value & Incremental Revenue, through key metrics such as Retention & Frequency, across all channels including owned digital assets like McDonald’s App and McDelivery AppOrganizational...
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Executive CRM
4 weeks ago
Mumbai, India Electronics Devices Worldwide Pvt. Ltd. Full timeWith at least 02-03 years of CRM experience. - Strong Customer management skills **Salary**: ₹10,000.00 - ₹17,000.00 per month Schedule: - Day shift **Experience**: - CRM: 2 years (preferred) **Speak with the employer** +91-XXXXXXXXXX Expected Start Date: 01/11/2021
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CRM Executive
1 month ago
Mumbai, Maharashtra, India Risenbro Innoace Private Limited Full time**Experience**: 2-5Years **Responsibilities**: **Lead Generation**: - Identify and pursue potential leads through various channels. - Utilize CRM tools to track and analyze lead data. **Sales Collaboration**: - Work closely with sales teams to understand their needs and goals. - Provide CRM support to optimize sales strategies and enhance overall...
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CRM Intern
3 weeks ago
mumbai, India IIDE Full timeJobDescription: Weare seeking a motivated and detailoriented individual to join ourteam as a CRM Intern. In this role you will assist in developingand implementing customer relationship management strategies toenhance our business operations. Your responsibilities will includeanalyzing customer data assisting in the creation of targetedmarketing campaigns...
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Automobile CRM
1 month ago
Mumbai, Maharashtra, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Automobile CRM: Female Job location: - Goregaon, Mumbai **Salary**: - 20,000- 30,000 per month **Experience**: - Total experience: - 5 years of experience in customer relationship management - Minimum experience: - 2 years of experience in customer relationship management or a related field. Education: -...